DevilDog
Well-Known Member
- Joined
- Jul 1, 2023
- Threads
- 7
- Messages
- 613
- Reaction score
- 668
- Location
- Northern Illinois
- Vehicle(s)
- 2024 Mustang GT on order
I have to admit I got a little impatient after I ordered my car in March. Only took about 5 1/2 months to get it, which I guess it pretty normal by today's standards. I do think that Ford needs to improve how they deal with customers who have ordered and are waiting for vehicles. I never received any correspondence from Ford confirming my order. I got frustrated because most of those on this forum received confirmation emails immediately after ordering their car. I did receive several emails from Ford during that 5 1/2 months directing me to their website and telling me it was time to "put one in my driveway." What gets me is the hype that goes into these cars. Little snippets teasing prospective buyers about how great their product is. I get that it's part of advertising, but if you're going to hype a product as the newest and best thing since sliced bread, back it up with keeping customers informed. At the end of the day my Mustang was worth waiting for. With today's technology, Ford should be able to keep customers better informed.
Sponsored