For everyone who hasn’t done the BCM Recall Remedy

[glenng6]

I'm starting to wonder what kind of people work in your USA dealerships. It seems like you don't need to have any degree and knowledge to work there if I have to believe all the comments from people who don't being their car for a recall?

I have one of the 5 S650's here in the country and brought it to the dealership and they did a good job.

How much is shipping to your dealer, from PA? Glenn

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[GrabThatBlue]

How much is shipping to your dealer, from PA? Glenn

I paid 12.000 Euro's from Vancouver Island until here.

 

[glenng6]

I paid 12.000 Euro's from Vancouver Island until here.

Yikes! No thanks! I'll just tell myself I don't need it. I'm sure that will work! Glenn

 

[Sofa King]

I'm starting to wonder what kind of people work in your USA dealerships. It seems like you don't need to have any degree and knowledge to work there if I have to believe all the comments from people who don't being their car for a recall?

I have one of the 5 S650's here in the country and brought it to the dealership and they did a good job.

Incompetence seems to be the norm in this country currently... have you seen our government? When you have forgotten more about cars than most of the techs the dealers employ, it's hard to not do it yourself... time/tools permitting. I actually looked over the certifications for the techs at the local Ford dealer at my last visit... one 20 year tech, one 15, and about 10 or 12 others had 5 years or less, so the knowledge base there is rather small.
The paint on my Cadillac was severely damaged when the dealer washed it with a bucket of dirt... even though I always tell them specifically NOT to wash it. In numerous other visits to dealers over the years, I have found that they often lose or break fasteners and don't replace them... (and say nothing) just put it back together with rattles or poor fit of panels... or put the fasteners in the wrong place. I have had to take cars back and make them replace the fasteners, because to me that is completely unacceptable... they should stock fasteners just for that very reason... to do it right! Heck, I stock fasteners for my cars so I can do it right! Dealers make sure to charge you for the one time use bolts... I don't mind paying a few dollars more to have the fasteners replaced if needed as well.
My first new car was purchased in '87... the only time it went to a dealer was for one warranty issue... which took 5 visits and I still had to redo their work to make it right! I still have it with about 250,000 miles on it, still runs fine, though it is getting quite worn out, so it has been parked until I decide if it's a retirement project or someone else's project. I think I did alright.
So, just a small sample of my "fun" with dealerships.

 

[AZ_Ryan]

Incompetence seems to be the norm in this country currently... have you seen our government? When you have forgotten more about cars than most of the techs the dealers employ, it's hard to not do it yourself... time/tools permitting. I actually looked over the certifications for the techs at the local Ford dealer at my last visit... one 20 year tech, one 15, and about 10 or 12 others had 5 years or less, so the knowledge base there is rather small.
The paint on my Cadillac was severely damaged when the dealer washed it with a bucket of dirt... even though I always tell them specifically NOT to wash it. In numerous other visits to dealers over the years, I have found that they often lose or break fasteners and don't replace them... (and say nothing) just put it back together with rattles or poor fit of panels... or put the fasteners in the wrong place. I have had to take cars back and make them replace the fasteners, because to me that is completely unacceptable... they should stock fasteners just for that very reason... to do it right! Heck, I stock fasteners for my cars so I can do it right! Dealers make sure to charge you for the one time use bolts... I don't mind paying a few dollars more to have the fasteners replaced if needed as well.
My first new car was purchased in '87... the only time it went to a dealer was for one warranty issue... which took 5 visits and I still had to redo their work to make it right! I still have it with about 250,000 miles on it, still runs fine, though it is getting quite worn out, so it has been parked until I decide if it's a retirement project or someone else's project. I think I did alright.
So, just a small sample of my "fun" with dealerships.

So true. I cant tell you how many times I've went to the dealer over the years only to find missing or broken fastners days later. One time even damaged interior trim. Hence why im not keen on this whole BCM recall.

 

[Starship Enterprise]

IF it wasn't for their awesome Mobile Tech, I wouldn't even use the dealer. Last time we took my wife's Lincoln there for an oil change they underfilled the oil by a full quart. I mean, how hard is it to check the dipstick when done? They sent a mobile tech to our house to make it right and he obviously cared much more than the usual tech. So we use him now.

Put me in the "not gonna do it" column for this recall. I don't drive in rain, and I can't stand the inconvenience of running up to the dealer and leaving my car for hours while they monkey eff the car with gobs of goop.

 

[Ducatti20]

I wash my car 2-3 times per week and have yet to see any moisture down there.

This will be a "I have to do the recall to sell my car" kinda thing for me. Which right now is never....

 

[Sofa King]

IF it wasn't for their awesome Mobile Tech, I wouldn't even use the dealer. Last time we took my wife's Lincoln there for an oil change they underfilled the oil by a full quart. I mean, how hard is it to check the dipstick when done? They sent a mobile tech to our house to make it right and he obviously cared much more than the usual tech. So we use him now.

Put me in the "not gonna do it" column for this recall. I don't drive in rain, and I can't stand the inconvenience of running up to the dealer and leaving my car for hours while they monkey eff the car with gobs of goop.

I had a similar oil fill issue a month or so ago... Took my wife's car in for a gasket replacement on the engine, after which they do an oil change to ensure that nothing is in the oil pan afterwards... they overfilled it about a half a quart. I took it back and had them remove some.
I will have to try the mobile tech at some point.. at least I can easily see what he is doing and actually talk to him... unlike the dealers that often keep the service bays closed up to keep customers from looking over shoulders and only relay messages to the (top secret) tech from the service adviser.

 

[erocker]

I'm starting to wonder what kind of people work in your USA dealerships. It seems like you don't need to have any degree and knowledge to work there if I have to believe all the comments from people who don't being their car for a recall?

I have one of the 5 S650's here in the country and brought it to the dealership and they did a good job.

Their pay structure sucks and the pay isn't great. Ford service departments work with a few technical colleges across the country to exploit new recruits! I'd never take my car to one.

 

[fredm666]

A few Aussie Mustangs have been affected by this recall. I had mine fixed during the annual service in February; they kept the car for the day as usual. However I haven't driven in heavy rain since then, so I can't tell if it's really been fixed.
I might spray some water and see what happens.

 

[Starship Enterprise]

I had a similar oil fill issue a month or so ago... Took my wife's car in for a gasket replacement on the engine, after which they do an oil change to ensure that nothing is in the oil pan afterwards... they overfilled it about a half a quart. I took it back and had them remove some.
I will have to try the mobile tech at some point.. at least I can easily see what he is doing and actually talk to him... unlike the dealers that often keep the service bays closed up to keep customers from looking over shoulders and only relay messages to the (top secret) tech from the service adviser.

I think a big factor about a mobile tech is...he's not anonymous. He's performing the work right in front of you in your driveway, and he knows he has a much greater chance of getting a tip than anyone working in a dealer bay.

Just be sure your mobile tech drains the oil out the bolt and doesn't use the siphon. Also stock up on plastic belly pan clips because they will break upon removal and he likely won't have spares. on eBay you can get like 100 for $4.

Tip them well and ask for them by name once you get comfortable with any one tech. It's well worth it.

 

[Sofa King]

I think a big factor about a mobile tech is...he's not anonymous. He's performing the work right in front of you in your driveway, and he knows he has a much greater chance of getting a tip than anyone working in a dealer bay.

Just be sure your mobile tech drains the oil out the bolt and doesn't use the siphon. Also stock up on plastic belly pan clips because they will break upon removal and he likely won't have spares. on eBay you can get like 100 for $4.

Tip them well and ask for them by name once you get comfortable with any one tech. It's well worth it.

I swapped the plastic rivets for the removable type to make it easier in the future and I have extras!

 

[GrabThatBlue]

Their pay structure sucks and the pay isn't great. Ford service departments work with a few technical colleges across the country to exploit new recruits! I'd never take my car to one.

I don't think it's about the salary. I'm from The Netherlands. Our salary here compared to the USA is lower on average and our living is freaking expensive as well.

 

[bbowes9]

Incompetence seems to be the norm in this country currently... have you seen our government? When you have forgotten more about cars than most of the techs the dealers employ, it's hard to not do it yourself... time/tools permitting. I actually looked over the certifications for the techs at the local Ford dealer at my last visit... one 20 year tech, one 15, and about 10 or 12 others had 5 years or less, so the knowledge base there is rather small.
The paint on my Cadillac was severely damaged when the dealer washed it with a bucket of dirt... even though I always tell them specifically NOT to wash it. In numerous other visits to dealers over the years, I have found that they often lose or break fasteners and don't replace them... (and say nothing) just put it back together with rattles or poor fit of panels... or put the fasteners in the wrong place. I have had to take cars back and make them replace the fasteners, because to me that is completely unacceptable... they should stock fasteners just for that very reason... to do it right! Heck, I stock fasteners for my cars so I can do it right! Dealers make sure to charge you for the one time use bolts... I don't mind paying a few dollars more to have the fasteners replaced if needed as well.
My first new car was purchased in '87... the only time it went to a dealer was for one warranty issue... which took 5 visits and I still had to redo their work to make it right! I still have it with about 250,000 miles on it, still runs fine, though it is getting quite worn out, so it has been parked until I decide if it's a retirement project or someone else's project. I think I did alright.
So, just a small sample of my "fun" with dealerships.

funny you mention the plastic clips being broken and gone, since I noticed my battery cover ones disappeared since the last visit as well.

 

[bbowes9]

Got word today: the windshield was not sealed up correctly and was leaking right onto the bcm. Getting that fixed and everything should be right.

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