Doug Watson
Well-Known Member
Latest update: Still burning lots of oil so Ford has now ordered a new engine for my 2024 DH.
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Thanks for the kind words. I was hoping they would replace the passenger side cat because of all the black soot coming out of the exhaust but the service advisor said unless it's throwing a code they can't.@Doug Watson ..... very sorry you have to go through this but really, really happy with Ford's response. I knew all along the engine was defective and hoped Ford would respond. In a while this will just be a bad memory and you will have a brand new engine!![]()
When they replace the engine I'll have them note the cat concern.@Doug Watson ..... you have a lengthy warranty. If the cat has been damaged it should show in plenty of time. The cats are pretty robust and tend to destroy (powerdize) any impurities and shoot them out the exhaust. I think you'll be fine - but - just in case have you made a formal note of your concern? If you are still concerned you could thank the dealership for their support and say you're worried about the cat - would they note that concern on a service order.....maybe get them to do that at your next oil change, just write your concern as a line item on the service order for the oil change and anything else you may have done at the time. Then you would have an official, dated Ford Service record -or - you could call Ford Customer Service, thank them for their support and ask for a case number regarding the cat. Pretty sure the cat will be fine but you have good options for your peace of mind.
Check your oil level after running the engine for 15 minutes or after driving and then let sit for 15. Ford recommendation for these engines.I checked my oil level today and it’s on the low level (bottom dot of the stick) and it’s been 6,500 miles. 2024 Mustang GT 6 speed. Not sure if this is normal. I drive it normally with the occasional pull or two every week.
No smoke, I was going to pull the plugs but they already have the new engine, scheduled to be put in the 1st week of July. All the dealer did was the oil consumption test by the factory service manual. Dealer states Ford no longer allows dealer to find root cause on warranty engines just replacement.If you are burning a quart of oil every 750 miles how bad was it smoking? I feel like it would be smoking all the time.. Did anyone pull the spark plugs to check them? what tests did they do to determine you needed a new engine besides the obvious?
Also where did you hear Ford service departments are not allowed to tear down the engine?
I have friends in the parts department and he said it's crazy as the Ford depot has over 70 engines for warranty replacement so Ford must know that there going to see more of this same issue. My car was built Aug of 23.No smoke, I was going to pull the plugs but they already have the new engine, scheduled to be put in the 1st week of July. All the dealer did was the oil consumption test by the factory service manual. Dealer states Ford no longer allows dealer to find root cause on warranty engines just replacement.
Pretty odd my service advisor said he has over 30 years experience with Ford and has never heard of these type of engine issues. Well at least my issue but none the less a valve train issue.I have friends in the parts department and he said it's crazy as the Ford depot has over 70 engines for warranty replacement so Ford must know that there going to see more of this same issue. My car was built Aug of 23.