Oil consumption

[Doug Watson]

Latest update: Still burning lots of oil so Ford has now ordered a new engine for my 2024 DH.

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[MAT1955]

@Doug Watson ..... very sorry you have to go through this but really, really happy with Ford's response. I knew all along the engine was defective and hoped Ford would respond. In a while this will just be a bad memory and you will have a brand new engine!

 

[Doug Watson]

@Doug Watson ..... very sorry you have to go through this but really, really happy with Ford's response. I knew all along the engine was defective and hoped Ford would respond. In a while this will just be a bad memory and you will have a brand new engine!

Thanks for the kind words. I was hoping they would replace the passenger side cat because of all the black soot coming out of the exhaust but the service advisor said unless it's throwing a code they can't.

 

[MAT1955]

@Doug Watson ..... you have a lengthy warranty. If the cat has been damaged it should show in plenty of time. The cats are pretty robust and tend to destroy (powerdize) any impurities and shoot them out the exhaust. I think you'll be fine - but - just in case have you made a formal note of your concern? If you are still concerned you could thank the dealership for their support and say you're worried about the cat - would they note that concern on a service order.....maybe get them to do that at your next oil change, just write your concern as a line item on the service order for the oil change and anything else you may have done at the time. Then you would have an official, dated Ford Service record -or - you could call Ford Customer Service, thank them for their support and ask for a case number regarding the cat. Pretty sure the cat will be fine but you have good options for your peace of mind.

 

[Doug Watson]

@Doug Watson ..... you have a lengthy warranty. If the cat has been damaged it should show in plenty of time. The cats are pretty robust and tend to destroy (powerdize) any impurities and shoot them out the exhaust. I think you'll be fine - but - just in case have you made a formal note of your concern? If you are still concerned you could thank the dealership for their support and say you're worried about the cat - would they note that concern on a service order.....maybe get them to do that at your next oil change, just write your concern as a line item on the service order for the oil change and anything else you may have done at the time. Then you would have an official, dated Ford Service record -or - you could call Ford Customer Service, thank them for their support and ask for a case number regarding the cat. Pretty sure the cat will be fine but you have good options for your peace of mind.

When they replace the engine I'll have them note the cat concern.

 

[MAT1955]

@Doug Watson ....BTW - on the bright side of things, you get to re-do your engine "break-in" a second time .....anything you think you might have done different/better you have a second chance!

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