RLE55
Well-Known Member
- Joined
- Jan 7, 2024
- Threads
- 3
- Messages
- 993
- Reaction score
- 1,020
- Location
- 37.5726028 / -85.1551411
- Vehicle(s)
- 2024 Mustang GT Vert, 2025 Ranger
Finally got around to getting our GT Vert done. Was told by service rep. that even if car were to pass initial water leak test, they are still required, by Ford, to apply sealant to various locations under windshield cowling. So instead of waiting less than an hour, had to wait almost 3 hours for sealant to cure and then do water test. Oh well, at least its done. Wasn't happy with after results though. Tech didn't close drivers side window before spraying water all over, and then didn't have the courtesy to dry car off afterwards. Spoke to service rep. (known for years), asking for clean towel and expressed my displeasure. Service rep. and mgr. knows I'm very particular about our vehicles when being serviced (watch them like a hawk) and told him I expect the car to be returned to me in the same condition I brought it to them as. He apologized, helped dry car off and removed some oily fingerprints near door handle. First time in over 20 years I've had an issue like this with the service dept. A lot of young whipper snappers working in service bay, probably don't understand treating customers vehicles with care.
Sponsored