Leaking Magneride rear shock and front strut

[Stizzy24]

I noticed today that my 2024 Dark Horse driver front strut and passenger rear shock are leaking. The car only has 8,000 miles and they’re already leaking which just amazes me. Rear shock looks like it’s been leaking for a while and the front strut is just starting to leak. I don’t know if I should take it in for warranty or just replace them myself out of pocket. Is there any programming required after replacement? I did see a post regarding noise concerns with Magneride but nothing about leaky shocks.

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[dusman59]

Use the warranty. It will be expensive.

 

[MAT1955]

@Stizzy24 ...... for God's sake man, use your warranty! So far you've done everything right - pictures and notes! So keep going! BTW if anyone but a Ford dealer does the replacement and uses anything but Ford OEM parts you could actually harm your warranty. We all pay for the warranties (indirectly) - your case looks pretty clear cut to me.

 

[AZ_Ryan]

Why on earth would you not use your warranty?

 

[Stizzy24]

Why on earth would you not use your warranty?

I’ve had way too many terrible experiences at Ford dealerships with 3 of my S550’s. Knowing the repair is done properly is a great peace of mind.

 

[Stizzy24]

@Stizzy24 ...... for God's sake man, use your warranty! So far you've done everything right - pictures and notes! So keep going! BTW if anyone but a Ford dealer does the replacement and uses anything but Ford OEM parts you could actually harm your warranty. We all pay for the warranties (indirectly) - your case looks pretty clear cut to me.

I would replace them myself with the same OEM parts. I don’t think there’s aftermarket magneride shocks for Mustangs.

 

[Skye]

Disappointed those items failed so soon. No excuse to see them leaking so early. Way to early.

I’ve had way too many terrible experiences at Ford dealerships with 3 of my S550’s. Knowing the repair is done properly is a great peace of mind.

We can empathize. Some (insert make here) dealers have horrible reputations.

Agree with others: use the warranty. Not only for costs, but to prevent any washing of hands if future issues develop. At least while the factory warranties are still in-play.

If you have a choice of Ford dealers, read-up or tour each of them. Try to get a feel for the atmosphere.

If you attend any local car shows, seek out Ford owners and discuss which dealer they prefer, why and if they have a specific Advisor they work with.

Schedule the appointment ahead of time. With the photos, walk-in, explain the problem, discuss warranty, look at dates. The dealer can pre-order any parts. I prefer dropping-off Tue-Thu and avoid weekends and Holidays. Mondays and Fridays can be train wrecks.

When you do drop-off the car, ensure it is clean, inside and out. With the Service Advisor present, take photos of everything.

^ That won't guarantee the experience will be flawless. But it will go along way to avoid many of the more common issues we encounter.

Good Luck. Let us know how things go.

 

[mabcim]

The rear shocks are considered a wear item, so you might need to be within 1yr and 12000 miles (obviously you’re good on the second). I say that because they are one of the few things not covered under Ford ESP‘s PremiumCare plan. Hopefully I’m wrong they are covered under 3/36; dealer can tell you. But even if not covered, there could be something else going on under there that is covered. If so, then labor would be covered. At least having them looked at should cost you nothing.

The front struts are considered suspension, so you are good there.
Struts are not a simple swap. And you will need alignment checked after doing them.

Have you noticed any change in the ride, since new?

I have a new-to-me ‘19 GT350 and the rear shocks are leaking. I see no difference when changing the suspension choices, so thinking that is why.

 

[Junkyard Dog]

I’ve had way too many terrible experiences at Ford dealerships with 3 of my S550’s. Knowing the repair is done properly is a great peace of mind.

How could a certified dealership mechanic screw up swapping out some struts? This is not brain surgery.

 

[D/\rK•650]

Your car is still very new. Definitely take to a dealership you like for warranty work ect.

 

[Stizzy24]

I will take it into the dealership sometime next week and see what they say.

 

[AZ_Ryan]

How could a certified dealership mechanic screw up swapping out some struts? This is not brain surgery.

Its actually pretty involved on these cars. Especially the fronts.

 

[AZ_Ryan]

I will take it into the dealership sometime next week and see what they say.

Good call. The magnaride system is pretty expensive. Doing any work your self would likely void warranty. At least get it documented.

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