Clutch warranty

[MAT1955]

You should be covered by warranty BUT remember every move you have ever made with that car has been tracked and is available to the dealer and Ford. My friend owned a marina. Sold a guy a pair of $30K outboards for his go fast. There was a specified break-in procedure and a warm-up procedure for every start and go. After a couple of months he called to say they wouldn't work. A tech was sent. He called my friend and said you need to have him bring it into the shop. They ran diagnostics. it was never warmed-up, right off the dock totally cold right to WOT. Had the $hit hammered out of it from minute one. My friend told him no warranty. Guy appealed to manufacturer - no warranty. The guy threatened to go to court - my friend's lawyer sent his lawyer a 50 page print out of every data point from minute one. My friend never heard from the guy again.

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[D/\rK•650]

You should be covered by warranty BUT remember every move you have ever made with that car has been tracked and is available to the dealer and Ford. My friend owned a marina. Sold a guy a pair of $30K outboards for his go fast. There was a specified break-in procedure and a warm-up procedure for every start and go. After a couple of months he called to say they wouldn't work. A tech was sent. He called my friend and said you need to have him bring it into the shop. They ran diagnostics. it was never warmed-up, right off the dock totally cold right to WOT. Had the $hit hammered out of it from minute one. My friend told him no warranty. Guy appealed to manufacturer - no warranty. The guy threatened to go to court - my friend's lawyer sent his lawyer a 50 page print out of every data point from minute one. My friend never heard from the guy again.

Yes, there are situations where they can see the vehicle stats , you do have some control about that though. If you go to the Ford site you can deselect the information sharing for your vehicle. I did it for my Mustang. That is crazy though about your friend..!

 

[COBill]

The engine information would always be saved, its other parameters that are affected by the data sharing policy.

 

[MAT1955]

When I was trading-in my 2024 for my new 2026 Mustang I gave the dealer my VIN. He called back to say that I had indeed taken great care of my engine but did I know it was showing a "low battery condition" The car was in storage in my garage so I peeled off the winter cover and sure enough it was showing low battery. I thought "Holy $hit" they could even see that! I fired it up and charged it. My point is that all important data is saved and can be accessed and that no one can BS anyone any more and that includes dealers who try to sell someone a crap vehicle. It works both ways.

 

[SSuperDave]

A clutch IS a wear item, I would do as they are doing so there are no surprises about expense once it apart. If the pressure plate came apart, it would be a warrantable repair, if the disc is smoked and the flywheel has hot spotting, customer pays. The only two issues I have is with the assumption that any dealer anywhere charges $150/hr for labor, we are the second cheapest Ford dealer in our area, and we are at $210. The Dodge dealer next to use gets $260!! Secondly, removal should be no more that 6 hours of labor to evaluate it.

 

[bountifulgoose]

A clutch job shouldnt cost more than 1k-1200 from a dealer in labor. Go to a shop that works on a lot of mustangs and labor will probably be $600-$800.

 

[Q6543]

Yeah this is a classic case of go get a 2nd 3rd opinion.

sounds like they don’t want to help you period.

 

[MAT1955]

Before my friend sold his GM delaership about 5 years ago he said he hated warranty work. It used to be great but in the last 15 years or so GM paid far less hourly labor charges than his shop menu, the paperwork was a huge burden then GM started asking for parts etc. He said there were long delays for warranry approvals, they lost money on every warranty job and customers were often pi$$ed about the delays. I have heard the same from Ford dealership personnel. When I bought my 2024 Mustang GT in another city - too far to drive to for service - I told the local Ford dealer if there was warranty work I would pay the difference between what ford paid for warranty and their shop menu. I said I don't want a rush job and I want OEM parts so I am happy to do that. I have never had to as I just traded my 2024 GT for a 2026 GT so I have never had a warranty problem BUT the new 2026 GT I just bought was also from a big city dealer far from me (huge savings and selection over my local area Ford delaers) so I will say the same again. I do what I have to to look after my cars, is it fair - not really but what are you gonna do. I figure if I pay the shop rate for any warranty issues the dealer is far more likely to "fight" for me if there is a big warranty or any other type of issue. IMO what goes around comes around and respect should get respect. It's just the world we live in now.

 

[LouG]

A clutch IS a wear item, I would do as they are doing so there are no surprises about expense once it apart. If the pressure plate came apart, it would be a warrantable repair, if the disc is smoked and the flywheel has hot spotting, customer pays. The only two issues I have is with the assumption that any dealer anywhere charges $150/hr for labor, we are the second cheapest Ford dealer in our area, and we are at $210. The Dodge dealer next to use gets $260!! Secondly, removal should be no more that 6 hours of labor to evaluate it.

Yes, it is a wear item, but there's also an expectation of a certain lifespan. If the driver uses launch control just twice, a feature provided by the manufacturer, I don't see failure in 8000 miles to be acceptable.

 

[COBill]

I'm a little surprised the Mustang owner's manual doesn't warn against it; for example, the 2026 BMW M2 manual warns:

 

[SSuperDave]

Quote: "Yes, it is a wear item, but there's also an expectation of a certain lifespan. If the driver uses launch control just twice, a feature provided by the manufacturer, I don't see failure in 8000 miles to be acceptable."

I agree, but who defines the "certain lifespan"? And we have only him saying that he used it twice, the disassembly will tell the tale. What if he were complaining about brake pads worn out at 8,000 miles? Or tires?
Every customer gets the benfit of the doubt from me from the get go, but I have stories for DAYS about how customers have tried to get over on us with some of the most ridiculous stuff you can image.

 

[Rocket Man]

don't know for sure about Ford but most manufacturers will warranty clutch for a year or 12k miles, whichever comes first. The prices they are quoting you are insane.
Sounds like you need a more reputable dealer.

 

[COBill]

As a wear item, Ford does not cover clutches under warranty unless there is a recall/service program for the item.

 

[gtstang462002]

As a wear item, Ford does not cover clutches under warranty unless there is a recall/service program for the item.

It is covered for 12 months or 12,000 miles. Same as brakes.

 

[Neggytive]

warranty does not cover abuse, they find one hot spot on that flywheel and you are denied

Plus they can look in the computer and see at least the last few drive cycles if not all of them.

I have never seen a manufacturer cover a clutch in 40+ years in the business.

There is going to have to be hard proof of a part failing due to manufacturing defects or workmanship

Dealers get burned by OEM on warranty work all the time, that is why you pay for the tear down. If it gets covered you get refunded, if denied you are paying the tech and service writer.


The pressure plate and 1 disc is almost 1300 dollars

flywheel $426

slave cylinder $315

flywheel hardware (single use?) $55

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