roket
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- 2024 Ford Mustang Dark Horse
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Here is a list of SSMs, TSBs, and recalls for the 2024 Mustang
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Recalls:
Check if your vehicle is affected by recalls at https://www.nhtsa.gov/recalls
1. 11/30/23 - 23S61 - "Loose Brake Pedal Pivot Pin"
DO NOT DRIVE AFFECTED VEHICLES
Affected vehicles: 60, built between 6/7/23 - 10/25/23
In some of the affected vehicles, the brake pedal pivot tube may not have been properly flared. Missing flares can cause the brake pedal pivot tube to become unseated, resulting in a loose brake pedal. A loose brake pedal can result in a degradation or loss of braking function, which can increase the risk of a crash.
2. 3/26/24 - 24S19 - "Damaged Fuel Line"
Affected vehicles: 360, built between 2/2/24 - 2/9/24
In some of the affected vehicles, the low-pressure fuel supply line may be cut or damaged. This damage can result in liquid fuel leakage in the engine compartment. A damaged fuel supply line can result in liquid fuel leakage in the engine compartment. Liquid fuel and/or vapor that accumulates near a sufficiently hot surface may ignite, resulting in an under-hood fire and increasing the risk of injury. If the leak progresses, it can result in a partial or complete loss of fuel flow to the high-pressure fuel pump. A complete loss of fuel flow can cause a loss of motive power, which can increase the risk of a crash
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SSMs:
1. 8/24/23 - 51882 - "My Mustang Hard Button - No Response On The Center Display Screen When The Hard Button Is Pressed"
Some 2024 Mustang vehicles may exhibit no response on the center display screen after pressing the My Mustang hard button. The hard button should navigate from any sub menu to the My Mustang home screen. The My Mustang home screen can be accessed by selecting: Features >> My Mustang. This may be due to the SYNC module (APIM) software. Replacement of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
2. 8/24/23 - 51883 - "Check Rear Seat For Occupants Alert/Alarm ON For A Brief Period"
Some 2024 Mustang vehicles may exhibit a Check Rear Seat For Occupants pop up message on the center display screen and audible alarm for a brief period of time when the ignition is switched to OFF. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
3. 8/24/23 - 51884 - "DTC U211B:87 Setting In The Anti-Lock Brake System (ABS) Module When A Diagnostic Self Test Is Performed"*
Superseded by SSM 52242
Some 2024 Mustang vehicles may set diagnostic trouble code (DTC) U211B:87 (Control Module Message Authentication: Missing Message) in the ABS module during a diagnostic self-test. This may be due to the modules DTC sensitivity during vehicle key-on/start-up. Replacement or reprogramming of the ABS module may not resolve this condition. U211B:87 should be ignored if: no other DTCs are present, no warning indicators are illuminated while the engine is running, and no noticeable symptoms are present. No further service action is required.
4. 8/29/23 - 51896 - "Lap Timer Results Greyed Out And Not Available And New Lap Timer Session Does Not Start At Lap 1 When A Lap Timer Session Is Stopped"
Some 2024 Mustang vehicles may exhibit a condition where a new lap timer session does not start at lap 1, the lap timer results are not available and/or the lap timer results button is not selectable. This may be due to the SYNC module (APIM) software. Replacement or reprogramming the APIM will not resolve this condition. Inform the customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
5. 8/29/23 - 51898 - "DTC U3000:49 Setting In The Driver Seat Module (DSM)"
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 (Control Module: Internal Electronic Failure) in the DSM with no symptoms present. This may be due to the DSM software. Replacement of the DSM will not resolve this concern. DTC U3000:49 can be cleared and ignored if the power seat functions are working properly and no other DTCs are present in the DSM. Engineering is currently working on a solution and software update is expected in Q1 2024. Continue to monitor OASIS for additional information.
6. 10/16/23 - 51992 - "DTC C1018 Stored In The ABS Module"
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) C1018 (Regenerative Braking: Signal Calculation Failure) stored in the anti-lock brake system (ABS) module with no symptoms present. DTC C1018 should be ignored and no further service action is required. Replacement or reprogramming of the ABS module will not address this DTC.
7. 10/23/23 - 52006 - "Inoperative A/C System"*
Some 2024 Mustang vehicles may exhibit an inoperative air conditioning (a/c) system. Diagnostic trouble codes (DTCs) B3A1B (A/C System pressure too high) and/or P0534 (A/C Refrigerant System 'A' Charge Loss) may be set within the powertrain control module (PCM). This condition is currently under investigation by engineering. For vehicles that meet this criteria, submit a Report a Vehicle Concern (if no help is needed) or a submit a Technical Support Request (if help is needed). In the report, include as much information as possible about the vehicle symptom including high and low side a/c system pressures, a/c pressure transducer PID readings, the amount of refrigerant that was recovered from the vehicle (only if refrigerant recovery was required), and anything else found during the diagnosis that would be helpful to the investigation. Attach screen shots, images and/or videos that will help show what was found. As a reminder, the Technician Awards Program is active and will continue through Nov 18, 2023. With this program, every Report a Vehicle Concern submitted by a technician or shop foreman may receive additional compensation received through obtaining AwardHQ Points. For details, refer to the OASIS What’s New announcement published on 18-Aug-2024.
8. 10/23/23 - 52007 - "Inoperative A/C System With Or Without Diagnostic Trouble Code (DTC) P0534 - Built On Or Before 12-Oct-2023"*
Superseded by SSM 52367
Some 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine and built on or before 12-Oct-2023 may exhibit an inoperative air conditioning system (A/C). This may be due to a refrigerant leak coming from the receiver/drier upper cap on the condenser. If a refrigerant leak is suspected, inspect the receiver/drier upper cap on the condenser for a refrigerant leak and repair as necessary using causal part number 19712 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the receiver/drier upper cap is not leaking, continue with normal diagnostics found in the Workshop Manual, Section 412-00.
9. 10/30/23 - 52026 - "Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P059F - Active Grille Shutter (AGS) Vane Loose/Detached"
Some 2024 Mustang vehicles may exhibit an illuminated MIL with DTC P059F (Active Grille Air Shutter 'A' Performance/Stuck Off) stored in the powertrain control module (PCM). This may be due to a loose and/or detached vane on the active grille shutter from the factory. To correct this concern, replace the active grille shutter. Refer to Workshop Manual (WSM) Section 501-02 Front End Body Panels > Removal and Installation > Active Grille Shutter. For claiming, use causal part 8475 and applicable labor times in Section 12 of the Service Labor Time Standards (SLTS) Manual.
10. 11/17/23 - 52077 - "Pre-Collision Assist Not Available Message Displayed In the Instrument Panel Cluster (IPC) With Diagnostic Trouble Code (DTC) U023A After A Remote Start"
Some 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A (Lost Communication With Image Processing Module A: No Sub Type Information) stored in the steering column control module (SCCM) after the vehicle is remote started. The message and indicator should go away and normal operation of the pre-collision system should resume once the vehicle is shut down and then restarted using the push button start. This may be due to a low power mode issue with image processing module A (IPMA). To confirm the pre-collision system is operating properly, turn on the vehicle using the push button start (do not use remote start), the Pre-Collision Assist Not Available pop-up message and indicator should no longer be present. If the error message and indicator are not present when starting the vehicle using the push button start (do not use remote start), replacement or reprogramming of the IPMA is not necessary. Inform customers that engineering is currently working on a solution for this condition that is expected in January 2024. If the Pre-Collision Assist Not Available message and indicator do not clear after shutting down the vehicle and then starting the vehicle using the push button start, follow the appropriate section of the Workshop Manual (WSM) to diagnose the vehicle. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
11. 12/19/23 - 52142 - "Intermittent No Crank/No Start Condition With Various Lost Communication DTCs Stored In Various Modules And Multiple Illuminated Warning Indicators Displayed In The IPC"
Some 2024 Mustang vehicles may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
12. 1/4/24 - 52159 - "Pre-Collision Assist Not Available Message Displayed In the Instrument Panel Cluster (IPC) With Diagnostic Trouble Code (DTC) U023A After A Remote Start"
Some 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A stored in the steering column control module (SCCM) after the vehicle is remote started. This may be due to incorrect configuration data being present in the Image Processing Module A (IPMA). To correct the condition, download and run the IPMA – Image Processing Module A (IPMA) Configuration application using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14G647 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
13. 2/8/24 - 52242 - "DTC U211B:87 Setting In The Anti-Lock Brake System (ABS) Module When A Diagnostic Self Test Is Performed"
Some 2024 Mustang vehicles may set diagnostic trouble code (DTC) U211B:87 (Control Module Message Authentication: Missing Message) in the ABS module during a diagnostic self-test. This may be due to the ABS module's DTC sensitivity during vehicle key-on/start-up. To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
14. 2/12/24 - 52248 - "Rear Lamps - Clear Protective Film Service Kit Is Now Available"
Some 2024 Mustang vehicles are equipped with a clear protective film layer affixed to the top surface of the rear lamps. This protective film layer helps reduce incremental signs of contact and should not be removed/discarded. In the event the clear protective film layer were to become damaged or inadvertently removed, service kit (PR3Z-13420-C) has been released to help address this condition. Follow the instruction sheet included with service kit (PR3Z-13420-C) for proper installation/adhesion of the clear protective film layer to the rear lamp substrate. For claiming, use causal part 13404/13405 and M-time.
15. 2/26/24 - 52286 - " Intermittent No Crank/No Start Condition With Various Lost Communication DTCs Stored In Various Modules And Multiple Illuminated Warning Indicators Displayed In The IPC - Built On And Before 08-Feb-2024"
Some 2024 Mustang vehicles built on and before 08-Feb-2024 may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
16. 3/6/24 - 52334 - "Tick Tap And/Or Typewriter Noise At Idle - Workshop Manual (WSM) Update"
Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150°F (65°C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System – General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
Video attached in the workshop manual:
17. 3/18/24 - 52367 - "Inoperative A/C System With Or Without Diagnostic Trouble Code (DTC) P0534 - Built On Or Before 12-Jan-2024"
Some 2024 Mustang vehicles built on or before 12-Jan-2024 and equipped with a 2.3L EcoBoost engine may exhibit an inoperative air conditioning system (A/C). This may be due to a refrigerant leak coming from the receiver/drier upper cap on the condenser. If a refrigerant leak is suspected, inspect the receiver/drier upper cap on the condenser for a refrigerant leak. If a refrigerant leak is found, replace the receiver/drier cap and desiccant bag following the Workshop Manual (WSM), Section 412-00. For claiming, use causal part number 19C836 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the receiver/drier upper cap is not leaking, continue with normal diagnostics found in the WSM, Section 412-00.
18. 3/28/24 - 52398 -"Ticking Noise Coming From The Front Seats When The Heated and Cooled Seat Feature Is In Use"
Some 2024 Mustang vehicles may exhibit a ticking noise coming from the front seats when the heated and cooled seat feature is in use. This may be due to the seat backrest blower motor fan contacting the housing. To correct this condition, replace the front backrest blower motor with the updated version (service part number PU5Z-18D507-B). For claiming, use causal part 18D507 and applicable labor operation in Section 12 of the Service Labor Time Standards (SLTS) Manual.
19. 4/9/24 - 52428 - "Ting/Pop/Clunk/Click Noise From Rear When Accelerating Or Applying Brakes"
Some 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side.
20. 4/10/24 - 52440 - "Inoperative Auto Start-Stop"*
Superseded by SSM 52469
Some 2024 Mustang GT vehicles built on 15-Nov-2023 and through 26-Mar-2024 may exhibit an inoperative auto start-stop feature. This may be due to the body control module (BCM) configuration. Engineering is currently working on a solution for this condition that is expected June 2024. Replacement or reprogramming of the BCM will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available. Vehicles built on or before 14-Nov-2023 are not equipped with auto start-stop and the Workshop Manual (WSM) is in the process of being updated with this information.
21. 4/16/24 - 52449 - "Instrument Panel Cluster (IPC) Display Screen Cracked"
Some 2024 Mustang vehicles equipped with a mid-series instrument panel cluster display screen (minor feature code HCAAT) may exhibit a crack on the lower left-hand corner of the IPC display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. This crack will be internal and cannot be felt. If the crack cannot be felt, this is a warrantable condition and the IPC display screen must be replaced. Refer to Workshop Manual (WSM), Section 413-01. For claiming, use causal part 10D885 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
22. 4/22/24 - 52465 - "ACM Programming Failure"
Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to update the ACM - Programmable Module Installation (PMI) app. For claiming, use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
23. 4/23/24 - 52469 - "Inoperative Auto Start-Stop"
Some 2024 Mustang GT vehicles built on 15-Nov-2023 and through 26-Mar-2024 may exhibit an inoperative auto start-stop feature. This may be due to the body control module (BCM) software. To correct this concern, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. Vehicles built on or before 14-Nov-2023 are not equipped with auto start-stop and the Workshop Manual (WSM) is in the process of being updated with this information.
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TSBs:
1. 10/2/23 - 23-2302 - "Rear Bumper Cover To Quarter Panel Poor Fitment And/Or Excessive Body Gap"
Some 2024 Mustang vehicles may exhibit a condition where the rear bumper cover has poor fitment and/or excessive body gap where it meets the quarter panel. This may be due to incorrect installation and/or missing panel adhesive tape. To correct this condition, follow the Service Procedure to apply panel adhesive tape and re-install the rear bumper cover.
2. 10/3/23 - 23-2311 - "Instrument Panel (IP) Topper Rub/Scratch/Buzz Noise From Right Front Passenger Side"
Some 2024 Mustang vehicles built on or before 29-June-2023 may exhibit a rub/scratch/buzz noise coming from the right front passenger side of the IP topper. This may be due to contact between the IP topper contacting sheet metal by the defroster grille. To correct the condition, follow the Service Procedure to remove the windshield and apply flock tape to the leading edge of the IP topper.
3. 10/4/23 - 23-2314 - "Illuminated Malfunction Indicator Lamp (MIL) With DTCs P0300 And/Or P0316 Stored In The PCM"
Some 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0300 (Random Misfire Detected: No Sub Type Information)and/or P0316 (Misfire Detected On Startup (First 1000 Revolutions): No Sub Type Information) stored in the powertrain control module (PCM). The vehicle may also run rough during a cold start. This may be due to the software in the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool.
4. 10/26/23 - 23-2334 - "Sagging Headliner/Gap - Weatherstrip/Headliner Overlap"
Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an outward bent door frame moulding not allowing the weatherstrip to overlap the headliner properly. To correct this condition, follow the Service Procedure to replace the door frame moulding.
5. 11/21/23 - 23-2369 - "Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P0101 And/Or P010B In The PCM - Built On Or Before 05-Oct-2023"
Some 2024 Mustang vehicles built on or before 5-Oct-2023 and equipped with a 5.0L engine may exhibit an illuminated MIL with DTC P0101 (Mass or Volume Air Flow Sensor 'A' Circuit Range/Performance: No Sub Type Information) and/or P010B (Mass or Volume Air Flow Sensor 'B' Circuit Range/Performance: No Sub Type Information)in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
6. 2/23/24 - 24-2047 - "Quiet Start Inoperative During Remote Start Event"
Some 2024 Mustang vehicle's quiet start feature may be inoperative during a remote start event. This may be due to the software level of the powertrain control module (PCM). To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS).
7. 3/12/24 - 24-2071 - "Intermittent Distance To Empty (DTE) Drops To Zero"
Some 2024 Mustang vehicles equipped with a manual transmission may exhibit an intermittent DTE reading that drops to 0 with the fuel level displaying near 25% capacity. This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the FDRS.
8. 3/25/24 - 24-2090 - "Water Entry Into The Front Foot Wells"
Some 2024 Mustang vehicles may exhibit water entry into the front foot wells. This may be due to a missed body sealer application at the factory. To correct the condition, follow the Service Procedure to apply additional body sealer.
* = this TSB/SSM/Recall has been removed from Ford's system
==================================================
Recalls:
Check if your vehicle is affected by recalls at https://www.nhtsa.gov/recalls
1. 11/30/23 - 23S61 - "Loose Brake Pedal Pivot Pin"
DO NOT DRIVE AFFECTED VEHICLES
Affected vehicles: 60, built between 6/7/23 - 10/25/23
In some of the affected vehicles, the brake pedal pivot tube may not have been properly flared. Missing flares can cause the brake pedal pivot tube to become unseated, resulting in a loose brake pedal. A loose brake pedal can result in a degradation or loss of braking function, which can increase the risk of a crash.
2. 3/26/24 - 24S19 - "Damaged Fuel Line"
Affected vehicles: 360, built between 2/2/24 - 2/9/24
In some of the affected vehicles, the low-pressure fuel supply line may be cut or damaged. This damage can result in liquid fuel leakage in the engine compartment. A damaged fuel supply line can result in liquid fuel leakage in the engine compartment. Liquid fuel and/or vapor that accumulates near a sufficiently hot surface may ignite, resulting in an under-hood fire and increasing the risk of injury. If the leak progresses, it can result in a partial or complete loss of fuel flow to the high-pressure fuel pump. A complete loss of fuel flow can cause a loss of motive power, which can increase the risk of a crash
==================================================
SSMs:
1. 8/24/23 - 51882 - "My Mustang Hard Button - No Response On The Center Display Screen When The Hard Button Is Pressed"
Some 2024 Mustang vehicles may exhibit no response on the center display screen after pressing the My Mustang hard button. The hard button should navigate from any sub menu to the My Mustang home screen. The My Mustang home screen can be accessed by selecting: Features >> My Mustang. This may be due to the SYNC module (APIM) software. Replacement of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
2. 8/24/23 - 51883 - "Check Rear Seat For Occupants Alert/Alarm ON For A Brief Period"
Some 2024 Mustang vehicles may exhibit a Check Rear Seat For Occupants pop up message on the center display screen and audible alarm for a brief period of time when the ignition is switched to OFF. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
3. 8/24/23 - 51884 - "DTC U211B:87 Setting In The Anti-Lock Brake System (ABS) Module When A Diagnostic Self Test Is Performed"*
Superseded by SSM 52242
4. 8/29/23 - 51896 - "Lap Timer Results Greyed Out And Not Available And New Lap Timer Session Does Not Start At Lap 1 When A Lap Timer Session Is Stopped"
Some 2024 Mustang vehicles may exhibit a condition where a new lap timer session does not start at lap 1, the lap timer results are not available and/or the lap timer results button is not selectable. This may be due to the SYNC module (APIM) software. Replacement or reprogramming the APIM will not resolve this condition. Inform the customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered Q1 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle’s settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q1 2024. Monitor OASIS for additional information.
5. 8/29/23 - 51898 - "DTC U3000:49 Setting In The Driver Seat Module (DSM)"
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) U3000:49 (Control Module: Internal Electronic Failure) in the DSM with no symptoms present. This may be due to the DSM software. Replacement of the DSM will not resolve this concern. DTC U3000:49 can be cleared and ignored if the power seat functions are working properly and no other DTCs are present in the DSM. Engineering is currently working on a solution and software update is expected in Q1 2024. Continue to monitor OASIS for additional information.
6. 10/16/23 - 51992 - "DTC C1018 Stored In The ABS Module"
Some 2024 Mustang vehicles may exhibit a diagnostic trouble code (DTC) C1018 (Regenerative Braking: Signal Calculation Failure) stored in the anti-lock brake system (ABS) module with no symptoms present. DTC C1018 should be ignored and no further service action is required. Replacement or reprogramming of the ABS module will not address this DTC.
7. 10/23/23 - 52006 - "Inoperative A/C System"*
Some 2024 Mustang vehicles may exhibit an inoperative air conditioning (a/c) system. Diagnostic trouble codes (DTCs) B3A1B (A/C System pressure too high) and/or P0534 (A/C Refrigerant System 'A' Charge Loss) may be set within the powertrain control module (PCM). This condition is currently under investigation by engineering. For vehicles that meet this criteria, submit a Report a Vehicle Concern (if no help is needed) or a submit a Technical Support Request (if help is needed). In the report, include as much information as possible about the vehicle symptom including high and low side a/c system pressures, a/c pressure transducer PID readings, the amount of refrigerant that was recovered from the vehicle (only if refrigerant recovery was required), and anything else found during the diagnosis that would be helpful to the investigation. Attach screen shots, images and/or videos that will help show what was found. As a reminder, the Technician Awards Program is active and will continue through Nov 18, 2023. With this program, every Report a Vehicle Concern submitted by a technician or shop foreman may receive additional compensation received through obtaining AwardHQ Points. For details, refer to the OASIS What’s New announcement published on 18-Aug-2024.
8. 10/23/23 - 52007 - "Inoperative A/C System With Or Without Diagnostic Trouble Code (DTC) P0534 - Built On Or Before 12-Oct-2023"*
Superseded by SSM 52367
9. 10/30/23 - 52026 - "Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P059F - Active Grille Shutter (AGS) Vane Loose/Detached"
Some 2024 Mustang vehicles may exhibit an illuminated MIL with DTC P059F (Active Grille Air Shutter 'A' Performance/Stuck Off) stored in the powertrain control module (PCM). This may be due to a loose and/or detached vane on the active grille shutter from the factory. To correct this concern, replace the active grille shutter. Refer to Workshop Manual (WSM) Section 501-02 Front End Body Panels > Removal and Installation > Active Grille Shutter. For claiming, use causal part 8475 and applicable labor times in Section 12 of the Service Labor Time Standards (SLTS) Manual.
10. 11/17/23 - 52077 - "Pre-Collision Assist Not Available Message Displayed In the Instrument Panel Cluster (IPC) With Diagnostic Trouble Code (DTC) U023A After A Remote Start"
Some 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A (Lost Communication With Image Processing Module A: No Sub Type Information) stored in the steering column control module (SCCM) after the vehicle is remote started. The message and indicator should go away and normal operation of the pre-collision system should resume once the vehicle is shut down and then restarted using the push button start. This may be due to a low power mode issue with image processing module A (IPMA). To confirm the pre-collision system is operating properly, turn on the vehicle using the push button start (do not use remote start), the Pre-Collision Assist Not Available pop-up message and indicator should no longer be present. If the error message and indicator are not present when starting the vehicle using the push button start (do not use remote start), replacement or reprogramming of the IPMA is not necessary. Inform customers that engineering is currently working on a solution for this condition that is expected in January 2024. If the Pre-Collision Assist Not Available message and indicator do not clear after shutting down the vehicle and then starting the vehicle using the push button start, follow the appropriate section of the Workshop Manual (WSM) to diagnose the vehicle. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
11. 12/19/23 - 52142 - "Intermittent No Crank/No Start Condition With Various Lost Communication DTCs Stored In Various Modules And Multiple Illuminated Warning Indicators Displayed In The IPC"
Some 2024 Mustang vehicles may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
12. 1/4/24 - 52159 - "Pre-Collision Assist Not Available Message Displayed In the Instrument Panel Cluster (IPC) With Diagnostic Trouble Code (DTC) U023A After A Remote Start"
Some 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A stored in the steering column control module (SCCM) after the vehicle is remote started. This may be due to incorrect configuration data being present in the Image Processing Module A (IPMA). To correct the condition, download and run the IPMA – Image Processing Module A (IPMA) Configuration application using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14G647 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
13. 2/8/24 - 52242 - "DTC U211B:87 Setting In The Anti-Lock Brake System (ABS) Module When A Diagnostic Self Test Is Performed"
Some 2024 Mustang vehicles may set diagnostic trouble code (DTC) U211B:87 (Control Module Message Authentication: Missing Message) in the ABS module during a diagnostic self-test. This may be due to the ABS module's DTC sensitivity during vehicle key-on/start-up. To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
14. 2/12/24 - 52248 - "Rear Lamps - Clear Protective Film Service Kit Is Now Available"
Some 2024 Mustang vehicles are equipped with a clear protective film layer affixed to the top surface of the rear lamps. This protective film layer helps reduce incremental signs of contact and should not be removed/discarded. In the event the clear protective film layer were to become damaged or inadvertently removed, service kit (PR3Z-13420-C) has been released to help address this condition. Follow the instruction sheet included with service kit (PR3Z-13420-C) for proper installation/adhesion of the clear protective film layer to the rear lamp substrate. For claiming, use causal part 13404/13405 and M-time.
15. 2/26/24 - 52286 - " Intermittent No Crank/No Start Condition With Various Lost Communication DTCs Stored In Various Modules And Multiple Illuminated Warning Indicators Displayed In The IPC - Built On And Before 08-Feb-2024"
Some 2024 Mustang vehicles built on and before 08-Feb-2024 may exhibit an intermittent no crank/no start condition with various loss of communication diagnostic trouble codes (DTCs) stored in various modules and multiple illuminated warning indicators such as: anti-lock brake system (ABS) warning indicator, parking brake (red) indicator, brake warning indicator, parking brake (yellow) warning indicator and/or parking brake (red) indicator and/or stability-traction control indicator displayed in the instrumental panel cluster (IPC). To correct the condition, reprogram the ABS module using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use the causal part number 2005 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
16. 3/6/24 - 52334 - "Tick Tap And/Or Typewriter Noise At Idle - Workshop Manual (WSM) Update"
Some 2011-2024 Mustang and F-150 vehicles equipped with a 5.0L engine may exhibit a tick tap and/or typewriter ticking noise at idle after an engine oil change. It is often referred to as typewriter noise because of its similarity to the sound of a mechanical typewriter. The noise in question may be heard on some engines when engine temperatures reach 150°F (65°C) or higher and engine speed is at idle up to approximately 1700 RPM. It can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. The typewriter noise tick rate can be faster or slower and is not detrimental to the engine function or durability and has no short or long term effects on the engine. This an operating characteristic of the 5.0L engine and no repairs should be attempted. This information along with an example audio clip has been added to the WSM Section 303-00 Engine System – General Information > Diagnosis and Testing > Engine > PPT F > Step F2.
Video attached in the workshop manual:
17. 3/18/24 - 52367 - "Inoperative A/C System With Or Without Diagnostic Trouble Code (DTC) P0534 - Built On Or Before 12-Jan-2024"
Some 2024 Mustang vehicles built on or before 12-Jan-2024 and equipped with a 2.3L EcoBoost engine may exhibit an inoperative air conditioning system (A/C). This may be due to a refrigerant leak coming from the receiver/drier upper cap on the condenser. If a refrigerant leak is suspected, inspect the receiver/drier upper cap on the condenser for a refrigerant leak. If a refrigerant leak is found, replace the receiver/drier cap and desiccant bag following the Workshop Manual (WSM), Section 412-00. For claiming, use causal part number 19C836 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. If the receiver/drier upper cap is not leaking, continue with normal diagnostics found in the WSM, Section 412-00.
18. 3/28/24 - 52398 -"Ticking Noise Coming From The Front Seats When The Heated and Cooled Seat Feature Is In Use"
Some 2024 Mustang vehicles may exhibit a ticking noise coming from the front seats when the heated and cooled seat feature is in use. This may be due to the seat backrest blower motor fan contacting the housing. To correct this condition, replace the front backrest blower motor with the updated version (service part number PU5Z-18D507-B). For claiming, use causal part 18D507 and applicable labor operation in Section 12 of the Service Labor Time Standards (SLTS) Manual.
19. 4/9/24 - 52428 - "Ting/Pop/Clunk/Click Noise From Rear When Accelerating Or Applying Brakes"
Some 2018-2024 Mustang vehicles built on 04-Dec-2017 and through 01-Oct-2023 may exhibit a ting, pop, clunk, or click noise from the rear wheel hub when accelerating, applying brakes, or when shifting between drive/reverse (torque reversals). This condition may be caused by stick/slip between the hub and halfshaft interface during the torque reversals creating the ting, pop, clunk, or click noise. To correct the condition, refer to the Workshop Manual (WSM) to replace the halfshaft and hub assembly of the suspected side.
20. 4/10/24 - 52440 - "Inoperative Auto Start-Stop"*
Superseded by SSM 52469
21. 4/16/24 - 52449 - "Instrument Panel Cluster (IPC) Display Screen Cracked"
Some 2024 Mustang vehicles equipped with a mid-series instrument panel cluster display screen (minor feature code HCAAT) may exhibit a crack on the lower left-hand corner of the IPC display screen. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS) website. This crack will be internal and cannot be felt. If the crack cannot be felt, this is a warrantable condition and the IPC display screen must be replaced. Refer to Workshop Manual (WSM), Section 413-01. For claiming, use causal part 10D885 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
22. 4/22/24 - 52465 - "ACM Programming Failure"
Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to update the ACM - Programmable Module Installation (PMI) app. For claiming, use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
23. 4/23/24 - 52469 - "Inoperative Auto Start-Stop"
Some 2024 Mustang GT vehicles built on 15-Nov-2023 and through 26-Mar-2024 may exhibit an inoperative auto start-stop feature. This may be due to the body control module (BCM) software. To correct this concern, reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. Vehicles built on or before 14-Nov-2023 are not equipped with auto start-stop and the Workshop Manual (WSM) is in the process of being updated with this information.
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TSBs:
1. 10/2/23 - 23-2302 - "Rear Bumper Cover To Quarter Panel Poor Fitment And/Or Excessive Body Gap"
Some 2024 Mustang vehicles may exhibit a condition where the rear bumper cover has poor fitment and/or excessive body gap where it meets the quarter panel. This may be due to incorrect installation and/or missing panel adhesive tape. To correct this condition, follow the Service Procedure to apply panel adhesive tape and re-install the rear bumper cover.
2. 10/3/23 - 23-2311 - "Instrument Panel (IP) Topper Rub/Scratch/Buzz Noise From Right Front Passenger Side"
Some 2024 Mustang vehicles built on or before 29-June-2023 may exhibit a rub/scratch/buzz noise coming from the right front passenger side of the IP topper. This may be due to contact between the IP topper contacting sheet metal by the defroster grille. To correct the condition, follow the Service Procedure to remove the windshield and apply flock tape to the leading edge of the IP topper.
3. 10/4/23 - 23-2314 - "Illuminated Malfunction Indicator Lamp (MIL) With DTCs P0300 And/Or P0316 Stored In The PCM"
Some 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0300 (Random Misfire Detected: No Sub Type Information)and/or P0316 (Misfire Detected On Startup (First 1000 Revolutions): No Sub Type Information) stored in the powertrain control module (PCM). The vehicle may also run rough during a cold start. This may be due to the software in the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool.
4. 10/26/23 - 23-2334 - "Sagging Headliner/Gap - Weatherstrip/Headliner Overlap"
Some 2018-2024 Mustang coupe vehicles may exhibit a sagging headliner or gap where the headliner meets the upper door weatherstrip. This may be due to an outward bent door frame moulding not allowing the weatherstrip to overlap the headliner properly. To correct this condition, follow the Service Procedure to replace the door frame moulding.
5. 11/21/23 - 23-2369 - "Illuminated Malfunction Indicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P0101 And/Or P010B In The PCM - Built On Or Before 05-Oct-2023"
Some 2024 Mustang vehicles built on or before 5-Oct-2023 and equipped with a 5.0L engine may exhibit an illuminated MIL with DTC P0101 (Mass or Volume Air Flow Sensor 'A' Circuit Range/Performance: No Sub Type Information) and/or P010B (Mass or Volume Air Flow Sensor 'B' Circuit Range/Performance: No Sub Type Information)in the powertrain control module (PCM). This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS).
6. 2/23/24 - 24-2047 - "Quiet Start Inoperative During Remote Start Event"
Some 2024 Mustang vehicle's quiet start feature may be inoperative during a remote start event. This may be due to the software level of the powertrain control module (PCM). To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the Ford Diagnosis and Repair System (FDRS).
7. 3/12/24 - 24-2071 - "Intermittent Distance To Empty (DTE) Drops To Zero"
Some 2024 Mustang vehicles equipped with a manual transmission may exhibit an intermittent DTE reading that drops to 0 with the fuel level displaying near 25% capacity. This may be due to the software level of the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level using the FDRS.
8. 3/25/24 - 24-2090 - "Water Entry Into The Front Foot Wells"
Some 2024 Mustang vehicles may exhibit water entry into the front foot wells. This may be due to a missed body sealer application at the factory. To correct the condition, follow the Service Procedure to apply additional body sealer.
* = this TSB/SSM/Recall has been removed from Ford's system
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