Too Many Issues for a New Car?

[AZ_Ryan]

Dealer has installed the new dashboard and says they "believe this has solved the issue" which I can only assume means that the noise in the dash is gone. Progress, love to see it!

Next items to tackle are the water leaking into the interior when it rains, and the kicking on startup.

They keeping the car for the other issues?

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[Corrotto28]

They keeping the car for the other issues?

They are. I'm curious to see how long it takes. Hopefully it's a lot quicker than finding the noise. My service advisor told me it would be the hardest to diagnose, trying to find the source of the noise. Fingers crossed that it ends up being blatantly obvious where the leak is, and they don't end up needing to replace the transmission or something, wait 2 months for one to come in... Been there before!

 

[Corrotto28]

The car is returned to me!
They could not diagnose the kick, but I also haven't experienced it since getting the car back.
The leak has been fixed with a TSB, so they were able to take care of that right away.
The noise in the dashboard has been solved! Apparently it was excess caulking under the windshield that was rubbing, according to the paperwork. But the car seems sorted! No further issues at the moment!

 

[AZ_Ryan]

The car is returned to me!
They could not diagnose the kick, but I also haven't experienced it since getting the car back.
The leak has been fixed with a TSB, so they were able to take care of that right away.
The noise in the dashboard has been solved! Apparently it was excess caulking under the windshield that was rubbing, according to the paperwork. But the car seems sorted! No further issues at the moment!

I'm glad you got the car back. And I'm glad the noise turned out to be something silly. Too bad your dealer had it so long and couldn't figure it out. Hopefully you don't have any more issues and can enjoy your car!

 

[IFFV68]

@Corrotto28 ...... I have owned three mustangs now and never had problems anywhere near that. Of most concern to me is the welds missing. That could lead to very serious later damages. It is a unibody type vehicle and all of the pinch welds are critical. Trade it back to the dealer for a new(er) one.

How did they find the missing welds?
It seems very odd.
I believe robots do the welding , so if your car is missing welds, there may be others?
Good Luck

 

[Corrotto28]

How did they find the missing welds?
It seems very odd.
I believe robots do the welding , so if your car is missing welds, there may be others?
Good Luck

They were hunting for the source of the noise and happened to stumble upon it! Thinking that could be the issue, they took it to a body shop to be welded properly, but that didn't end up fixing the issue.
It's the first time I've brought a car to a dealer for one thing, and they found a totally separate issue! But they took care of it! Overall, even if I was antsy to get the car back, I'm impressed with my dealership.

 

[Corrotto28]

Alright, bumping this thread again because I have a video of the "kick" that I was referring to, and I wanted to share.

If you look closely (though it might be really hard to see - I find looking at the tire treads is most helpful) you can see the car's wheels move ever so slightly. The car is in park and the e-brake is on. This happened without fail during my 2000mi road trip after driving for a few hours, stopping for gas for just a couple minutes, and starting the car right up.


For whatever reason, the video shows up on my phone, but not on desktop. Here is a YouTube link to the same video.
2024 Mustang GT Kick at Startup

 

[AZ_Ryan]

Alright, bumping this thread again because I have a video of the "kick" that I was referring to, and I wanted to share.

If you look closely (though it might be really hard to see - I find looking at the tire treads is most helpful) you can see the car's wheels move ever so slightly. The car is in park and the e-brake is on. This happened without fail during my 2000mi road trip after driving for a few hours, stopping for gas for just a couple minutes, and starting the car right up.


For whatever reason, the video shows up on my phone, but not on desktop. Here is a YouTube link to the same video.
2024 Mustang GT Kick at Startup

I watched the video several times. I can't see the wheels moving at all. But I definately hear a loud noise. Is that the noise you are referring too? The dealer has never heard that?

Please update us on how the dealer has not addressed this in 3 months. I just can't get my head around why these problems are taking so long to diagnose and fix. What dealer is this?

 

[Corrotto28]

I watched the video several times. I can't see the wheels moving at all. But I definately hear a loud noise. Is that the noise you are referring too? The dealer has never heard that?

Please update us on how the dealer has not addressed this in 3 months. I just can't get my head around why these problems are taking so long to diagnose and fix. What dealer is this?

It may be easier to view it from the YouTube video, but even then, it is very difficult to see. It's not a lot of movement, but it is there.

I actually called my service advisor and told him I would be there in three hours to show him in person, and he was able to record it himself. He agreed that he heard a loud click and saw movement in the wheels.

He said, given the fact that it can't be replicated easily (I suppose not unless you're driving it for three hours at highway speeds and stop for a couple of minutes!) that it would be very hard to diagnose what the issue is if they can't replicate it. He agreed it was very, very weird.

I have not had the time to bring the car back just yet, I've been driving locally now for three weeks now and I have not been able to replicate the issue even once.

They looked for this issue initially when they were fixing the water leak, but couldn't verify my complaint. Now, my advisor has it on recording. Just not sure how much extra help it will be.

 

[Q6543]

Did we not explain solenoid fluid pressure yet?

it’s no big deal… go crack a Busch light and have a nice weekend fren

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