Projector - Puddle light - fell out

[JimC]

I was driving the other day and caught movement in my driver side rear view mirror in my peripheral vision. Looked over and at first thought it odd because there wasn't anything next to me. Then I noticed something hanging below my mirror.

Rolled the window down at the stop sign and reached over -- the projector or puddle light had fallen out of the mirror!

I have an appointment on July 2 and they said that the entire mirror has to be replaced. The service advisor said, "I'm not sure if it's covered by warranty though and it is $1,200 to repair"!

Has anyone else had this happen on their car? It never happened on any of my prior Mustangs, nor on my wife's Lincoln. I can't imagine that the light simply falling out (and it will not snap back in place) won't be a warranty issue but we will see what they say. If it isn't covered by warranty I told them I don't plan to pay that price myself and will look at other options.

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[roadpilot]

They will likely look for any other evidence that might indicate damage from hitting something or similar. Lots of folks break things, then expect the dealer to "fix" it under warranty.

Let's see what your dealership says.

 

[GrabThatBlue]

This should be covered by warranty, since it's a defect from the factory.
1200 USD to repair it?
Side mirror with puddle lamp costs around 450/470 USD. So 750 USD for labor?

 

[S550VIN54]

This happened to me as well on my 2021 Mach 1. The puddle lamp was covered under warranty as there was no evidence it was damaged. Not sure why your mirror would need to be replaced unless the area the assy fits is damaged.

 

[4ksk416]

Not really surprised, have had to tighten up a few screws and addressed some other issues that should have never gotten past QC on my 25. I am sure they will take care of you.

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