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ItsRoyo

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I got my build week from Customer Service but it doesn't show up when I use the Order Tracker. It only says order confirmed. Anyone else in the same boat or is your build week showing on the tracker?
I heard the tracker only gets updated once the vehicle starts production. I guess time will tell. I dont even get an order confirmed when i plug in my info. But i got the order confirmed email the day i ordered and i got a build week of 6/12 with vin from customer service so idk..
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RJV15

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Did anyone get their build scheduled today reached out and that didnt have one last week?
Doesn't seem like I saw anyone post anything except for no progress posts.
 

Underway

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I got my build week from Customer Service but it doesn't show up when I use the Order Tracker. It only says order confirmed. Anyone else in the same boat or is your build week showing on the tracker?
Do you have a number or email for customer service?
 

rkmustang

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I went here and used the chat. Calling the number also works. https://www.ford.com/help/contact/
Thanks for the information, was waiting for the scheduling email and decided to give this a try. Got my build date and VIN# from the Chat Agent. Not yet showing up on the vehicleordertracking# page yet, is this other's experience?
 


ThreePedalPlow

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Thanks for the information, was waiting for the scheduling email and decided to give this a try. Got my build date and VIN# from the Chat Agent. Not yet showing up on the vehicleordertracking# page yet, is this other's experience?
I got a VIN and build date today and it isn't showing up for me either. Mine has been so messed up beyond all recognition as my dealer gave me order codes to a Bronco after also putting in the wrong phone number and the wrong email address so mine has been so messed up I don't know that I'm even a good example for you to use.
 

NS90

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Build date 6/5. Combination posted in my signature.
Small update- tracking system still doesn’t display scheduled production date but shows confirmation, VIN, everything else. The dealer initially gave me the week of 6/5 date and handed me a VIN, however, this morning I received my scheduled for production email with the date showing being built the week of 5/15! Potentially encouraging news for anyone with the PP and Nite Pony combo who thought it was constrained or would experience delays.
 

Rick Deppe

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I'm scheduled for 6/12. Wondering if I will get mine next week, like you. I got the same stuff you did
 

NS90

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So I actually need to do another short update... I had my orders mixed up so just to clarify I ended up putting the exact same order in at two different dealers. one was placed on 3/27, and the other placed on 3/28. the one placed on 3/27 was scheduled for 6/5. The one placed on 3/28 was scheduled for 5/15. I can't explain why it was picked up this way.

Even then when I look in the system order tracker it provides an earlier build date than was emailed, and the other doesn't visually appear yet. Here is a screenshot of them side by side:

S650 Mustang Post your scheduled production build dates here! build date_s650s
 
Last edited:

budman00000

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So I actually need to do another short update... I had my orders mixed up so just to clarify I ended up putting the exact same order in at two different dealers. one was placed on 3/27, and the other placed on 3/28. the one placed on 3/27 was scheduled for 6/5. The one placed on 3/28 was scheduled for 5/15. I can't explain why it was picked up this way.

Even then when I look in the system it provides an earlier build date than was emailed. Here is a screenshot of them side by side

build date_s650s.png
lucky you... :cool:
 

Skye

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Thanks! Wish I could understand the method to this madness, but there likely isn't one :crackup:
Ford, how they accept and schedule builds, is something of a black box; no one really knows how it works. Dealers receive allocations, prioritize their orders and discuss with their regional reps. What happens afterwards are Ford's internal processes. :inspect:

Regarding Member comments of the Order Tracker, the inconsistencies, that's, well, consistent. LOL. It's a series of systems which are not all connected, or update at different times and rates. It is not uncommon to have two sources, each with differing insight. :crazy:

But you've not only gotten orders in, but build dates for both, which is great. :like: :clap:
 

budman00000

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Thanks! Wish I could understand the method to this madness, but there likely isn't one :crackup:
agree, I did the same, 2 orders the same, 2 different dealers, neither came thru with build date..UGH
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