Australia - 24C35 S650 Recall and Service Action Lookup

[NoosaNightmare]

Still showing as recalled on Ford's website for me but mine is already at a dealership and being held on delivery until it clears so it may still be clearing for the vehicles that haven't arrived to a dealer yet.

Yeah im in the same boat, the cars been held up at the dealer for a month, no fix yet, still waiting on the dealer to get the update.

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[bfets]

Yeah im in the same boat, the cars been held up at the dealer for a month, no fix yet, still waiting on the dealer to get the update.

Same for me. Dealer hasn't heard anything yet

 

[AussieBob]

Same for me. Dealer hasn't heard anything yet

Mine didn't make it to the dealer prior to the recall so I am guessing Ford held it at their facility and have now applied the update.

 

[Ajw7765]

Yeah im in the same boat, the cars been held up at the dealer for a month, no fix yet, still waiting on the dealer to get the update.

Yep, it's been almost exactly a month for me too. The dealer knows nothing about the fix and were shocked when I told them that people are taking delivery tomorrow lol. Guess we just gotta hope Ford releases the fix sometime soon for dealership folks.

 

[bfets]

Mine didn't make it to the dealer prior to the recall so I am guessing Ford held it at their facility and have now applied the update.

Yeah sounds like it. Hopefully the dealers will get instructions soon.

 

[DFB5.0]

You can almost guarantee if this issue affected the Ranger or Everest, Ford would have moved heaven and earth to sort this problem. Ford figure that Mustang customers have waited this long and are unlikely to go across the road and buy something else, they have virtually no competition. On a Ranger though, that's a highly competitive market, Ford would easily loose sales to a variety of brands that have stock sitting on the lot, ready to go. In other words, "we have you on the hook, we will get your money eventually".

 

[Toorak_Guy]

I so feel for the multiple mustang family members above unable to get traction on the delivery of their beloved cars. I feel so lucky that my dealer has gone over and beyond to keep me informed regularly, even when there was no update, which was an update in itself, added relief every time I got their call.

My car arrived at the dealership today, my custom number plate was installed and I'm collecting it tomorrow afternoon. Placed order in October 2022, and delivery in December 2024, 2 years and 2 months. Can't wait, very excited.

 

[bfets]

Just had a call from my dealer. Pretty much what we know already. He confirmed again Ford has a fix and have applied that to cars in their possession. Those cars are being released to dealers. As for cars already with dealers or customers, the fix will be passed on to dealers soon, but it might be after Christmas and might only happen early January.

 

[Steve B]

Had a call from my dealer yesterday, car has had the fix applied and is in their possession. I pick her up Friday morning. Now to figure out her name...

 

[bfets]

Had a call from my dealer yesterday, car has had the fix applied and is in their possession. I pick her up Friday morning. Now to figure out her name...

The Diva: Demanding attention and making you wait.

 

[prestj1]

The Diva: Demanding attention and making you wait.

Hahaha mine is Nessy (Lochness) the beast that is believed to exsist but no one has ever seen.

 

[Ajw7765]

Mine is Bigfoot cause there's only been one sighting.

 

[5.0ALM]

Back on topic...

Have been away recently, and this was in the letterbox.

For those who have not had any official written contact from Ford (Australia), you can expect one of these.

Page two mentions using the Ford Pass app to receive information, and if you have sold your car since, details about the included Change of Details form.

Can we assist you further? Call 13 FORD (13 3673)

Tim Nethercote
Service Engineering Manager (FoMoCo of Aust)


Luckily there is no mandatory do not drive instruction.
Which would remove any liability from Ford if you continued to drive the vehicle and were involved in any sort of crash.

 

[Toorak_Guy]

Hi all, sharing my excitement with you. Collected this much awaited Pony earlier this week, can't wipe that smile off since. Loving every bit, the engine sound, looks, velocity, features and the list goes on. The 2 years plus wait was totally worth it, including the recall, I take relief that the issue is fixed now. Thanks for all of your support and posts, helped through this journey

 

[bfets]

Hi all, sharing my excitement with you. Collected this much awaited Pony earlier this week, can't wipe that smile off since. Loving every bit, the engine sound, looks, velocity, features and the list goes on. The 2 years plus wait was totally worth it, including the recall, I take relief that the issue is fixed now. Thanks for all of your support and posts, helped through this journey

Beautiful car mate! Merry Christmas and enjoy.

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