Anyone else have OTA updates lagging behind?

[DannyJ7]

Stereo stays on for much longer after updating. Should stop when door opens. Does not.

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[Stangerous]

Stereo stays on for much longer after updating. Should stop when door opens. Does not.

I noticed that too. The first time I thought I had double tapped the start button when I shut it off, lol

 

[Aramis76]

Stereo stays on for much longer after updating. Should stop when door opens. Does not.

I noticed it, but i wouldn't say "much longer", it's like 3 seconds maybe 4...

 

[Mustang Falls]

I took mine to the dealership today as I too was stuck on 6.2 with no options to update. It took them 2 hours, but now I have 6.3.2. The bummer is I now have to re-enter all my settings and pair my phone again. But worth it I guess.

 

[jimgt2k24]

What about future updates? Will they automatically happen?

I took mine to the dealership today as I too was stuck on 6.2 with no options to update. It took them 2 hours, but now I have 6.3.2. The bummer is I now have to re-enter all my settings and pair my phone again. But worth it I guess.

 

[Mustang Falls]

The dealership said they should automatically update. But if they don't bring it back in and they will do it. Seems inconvenient, but we'll keep an eye on it.

 

[rugedraw]

What about future updates? Will they automatically happen?

Yes, but the OTA process is unpredictable; no way of telling when it will be sent to any particular vehicle.

 

[ZL1_1LE]

So i went and looked at my 24 GT and it states i have software version 23306_product. When i look at my 24 Ecoboost (base) it has a different version (forgot to annotate which one). I have everything checked to receive automatic updates in both vehicles. When i got to the website to check to see if i have updates i see this screen on both vehicles, so does this mean I have updates and something is preventing them from being pushed? Also when i click where is says click here, it just tells me how to turn on automatic updates. Do i currently have the correct version? I tried to ask Sync customer service but they didn't know and gave me a number to reach out to some OTA customer service hotline, which I haven't done.

 

[rugedraw]

So i went and looked at my 24 GT and it states i have software version 23306_product. When i look at my 24 Ecoboost (base) it has a different version (forgot to annotate which one). I have everything checked to receive automatic updates in both vehicles. When i got to the website to check to see if i have updates i see this screen on both vehicles, so does this mean I have updates and something is preventing them from being pushed? Also when i click where is says click here, it just tells me how to turn on automatic updates. Do i currently have the correct version? I tried to ask Sync customer service but they didn't know and gave me a number to reach out to some OTA customer service hotline, which I haven't done.

Don't bother calling the 800 number. The bag boy from your local Publix knows as much about your car than they do. Attached is GSB 23-7146 sent to dealers advising them of the latest Sync for all Sync 4 vehicles. 23306 is the latest for your Stang.

 

[ZL1_1LE]

Don't bother calling the 800 number. The bag boy from your local Publix knows as much about your car than they do. Attached is GSB 23-7146 sent to dealers advising them of the latest Sync for all Sync 4 vehicles. 23306 is the latest for your Stang.

Thank you, very much appreciated.

 

[Nos-pete]

So never got the new gauge cluster update! Seems like the OTA update for my DH are behind. Anyone else have this problem? Wonder if it will eventually catch up?

I as well have not still recieved 6.32 still in 6.20 any help appreciated

 

[BrianJ77]

I as well have not still recieved 6.32 still in 6.20 any help appreciated

Same. Would love the update. Can't get it to show up. @Ford Motor Company

 

[Darkness24]

There has been a few updates since March so not sure 23306 is the latest anymore...
As well my fresh off the line vehicle is reporting 24058 on fordpass.
Does this match a 6.*.* version ?
Being a UK model it'll be running that version for a long time as Ford doesn't really update sync in the EU. (Seems to be once a year with a 6 month old version)

Yeah, not sure my last update that I know of was 6.3.2 which was the 67–68-gauge cluster theme. Looks like there might be a difference in the UK. Could have been other updates since then just have not looked at it.

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