2024 mustang dark horse wont start and has multiple warning codes

[smurfslayer]

I went through two lemon laws in the last one year, One with Ford for a Mach E, and one with Rivian for an R1S, it was the duration of the time to process from raising a request to receiving payment was about 2 months in both cases.

A point of clarification; Did you actually go to court, or were your issues resolved voluntarily by Ford?

You only need a lawyer if you feel you are not being provided a good option for replacement or buy back. If its going to take long, you are just as much suffering with all the issues in the car. The law exists for a reason.

When I went through mine, manufacturer buy backs weren’t a thing or even heard of. You’re right, you don’t -need- a lawyer prior to the commencement of proceedings in a lemon law suit and you should raise the concerns as soon as practical to keep within the warranty terms. When you contact a lemon law lawyer, they’ll tell you what to expect and it’s never as easy as it’s made out to be. They’re solid laws and still needed, but I think manufacturers have been dragged kicking and screaming into the realization that for cases like mine that took 14 months, they ended up on the hook for a vehicle + mid 5 figures worth of legal fees to prep for the case. Now, they realize that in some cases where they black letter can’t comply with the warranty terms, it’s cheaper to take the hit up front, offer a replacement or refund and not tick the customer off as much.

My point is/was, LL should be a last resort, because it makes life more difficult. In my case, I had repeated transmission issues, and the (not Ford) manufacturer insisted it was fixed but the truck continued to have issues bringing me back to the service departments. Once papers were filed, all future dealer visits earned me a hold, while the regional engineer was called to inspect my truck looking for reasons to invalidate the warranty. Just after I did the required ‘last attempt’ to fix, I think within a week the truck just stopped on the highway. The main battery cable had a fusible link in it that failed. I think that’s what sealed the deal. The mechanic got it, but was ordered to stand down and wait; they brought their lawyer, I brought mine. The mechanic was being hounded by the mfgr. lawyer and at one point he stopped what he was doing and told her
“I can answer your questions, or I can fix this truck, I can’t do both, what do you want me to do?” she said work on the truck to which he replied so everyone on the lot could here “The shut up and let me work”

It wasn’t too long after this things wrapped up but this was a bunch of years back.

Working with the dealers is the path of least resistance, plus, once in a while you find a really solid troubleshooter / tech and that can be really helpful later.

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[kgautam28]

A point of clarification; Did you actually go to court, or were your issues resolved voluntarily by Ford?



When I went through mine, manufacturer buy backs weren’t a thing or even heard of. You’re right, you don’t -need- a lawyer prior to the commencement of proceedings in a lemon law suit and you should raise the concerns as soon as practical to keep within the warranty terms. When you contact a lemon law lawyer, they’ll tell you what to expect and it’s never as easy as it’s made out to be. They’re solid laws and still needed, but I think manufacturers have been dragged kicking and screaming into the realization that for cases like mine that took 14 months, they ended up on the hook for a vehicle + mid 5 figures worth of legal fees to prep for the case. Now, they realize that in some cases where they black letter can’t comply with the warranty terms, it’s cheaper to take the hit up front, offer a replacement or refund and not tick the customer off as much.

My point is/was, LL should be a last resort, because it makes life more difficult. In my case, I had repeated transmission issues, and the (not Ford) manufacturer insisted it was fixed but the truck continued to have issues bringing me back to the service departments. Once papers were filed, all future dealer visits earned me a hold, while the regional engineer was called to inspect my truck looking for reasons to invalidate the warranty. Just after I did the required ‘last attempt’ to fix, I think within a week the truck just stopped on the highway. The main battery cable had a fusible link in it that failed. I think that’s what sealed the deal. The mechanic got it, but was ordered to stand down and wait; they brought their lawyer, I brought mine. The mechanic was being hounded by the mfgr. lawyer and at one point he stopped what he was doing and told her
“I can answer your questions, or I can fix this truck, I can’t do both, what do you want me to do?” she said work on the truck to which he replied so everyone on the lot could here “The shut up and let me work”

It wasn’t too long after this things wrapped up but this was a bunch of years back.

Working with the dealers is the path of least resistance, plus, once in a while you find a really solid troubleshooter / tech and that can be really helpful later.

Very true. But now the experience has changed. As long as everything is documented in service records, proofs of videos and photos along with tech ride alongs, it works. Always pursue to get it fixed, you do not need lawyers if it gets to that, you can get state to arbitrate and make a decision and moves fast.

 

[outlaw350]

fair enough, I wanted to get this resolved before winter, so I knew the car was ready for spring
snowed today and the car is now in storage
to be continued in April
thanks All

 

[smurfslayer]

Very true. But now the experience has changed. As long as everything is documented in service records, proofs of videos and photos along with tech ride alongs, it works. Always pursue to get it fixed, you do not need lawyers if it gets to that, you can get state to arbitrate and make a decision and moves fast.

Agreed.

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