Please advise a good official Ford service in LA for an oil change?

[Billionairemusic]

Hi! My GT has a 1600+ miles on the odometer and I want to change the oil. Wanted to go to the dealership, but... after reading reviews on Google and Yelp about Ford dealerships services in LA, I can't even decide who to go to, as most of the dealerships have terrible reviews about service works.
Guys, can anyone advise me a good official Ford service center in Los Angeles county with professional and responsible service staff, to whom I can safely trust an oil change for my beloved car? May be some of you have had a good experience with one of the dealership services in LA county, would be appreciate if you tell me about it! Thanks!

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[dusman59]

Just bcause another person had a good experience at one dealership doesn't mean you will. Its kind of like restaurants one could have a great meal another poor. I feel bad for you as if its as bad for you the need to ask here it must really be bad where you are located. Maybe try where you bought the car from and hope for the best.

 

[Billionairemusic]

Just bcause another person had a good experience at one dealership doesn't mean you will. Its kind of like restaurants one could have a great meal another poor. I feel bad for you as if its as bad for you the need to ask here it must really be bad where you are located. Maybe try where you bought the car from and hope for the best.

I don't really know how things are with Ford service, as I have never used Ford service before, this is my first Mustang GT and my first experience with Ford service.
So before choosing a dealership for oil change I decided to read reviews) after reading reviews on the Internet about the work of official dealership services became a little scared to give the car to the first nearest dealer service. A lot of feedback from customers that the service either broke something in the car, or did the work very sloppy, or even put a dent or scratched))))) I certainly understand that this can happen accidentally and everywhere, but I would like to believe that there is a place with a good service, which employs qualified and responsible professionals.

 

[dusman59]

You have a warranty so if they break anything they should fix it. As far as dents and outside damage you can do a video as well as still pictures of the exterior and interrior as you drop it off. I have seen dealers also do this to document any damage to protect the dealer as well. There must be some good reviews of dealers or they wouldn't be in business for very long. Some poeple will compain just to hear themselves complain.

 

[Illini4]

If Galpin Ford is in range, they could probably be trusted. On the other hand, there's no need to change oil at 1600 miles.

 

[roadpilot]

You're overthinking it. Take it to where you bought it.

 

[roadpilot]

If Galpin Ford is in range, they could probably be trusted. On the other hand, there's no need to change oil at 1600 miles.

There's a ton of crap in the oil from break in. Good to get that out around this time. After this one, having an oil analysis after the first couple changes will give you a baseline for future changes.

 

[Coosawjack]

My TRUSTWORTHY Dealer serviced the used 2019 GT I bought and I drove it 34 miles home and found NO OIL on the dipstick....looked at the paperwork and sure enough...EIGHT QUARTS of MOTOR CRAFT Synthetic Blend.........in my 10 Quart pan.....DUH!!

 

[ZL1_1LE]

Not sure if this is an option up in the LA area but some of the bigger dealerships offer a mobile service for no extra fee, to come out to your house. The dealer by my house offers it and I would go that direction if they were changing my oil.

 

[roadpilot]

Not sure if this is an option up in the LA area but some of the bigger dealerships offer a mobile service for no extra fee, to come out to your house. The dealer by my house offers it and I would go that direction if they were changing my oil.

Around here, lots of dealers will do pickup and delivery, but they aren't changing oil in your driveway. Imagine the liability if the car falls on the tech. Yikes!

 

[ZL1_1LE]

Around here, lots of dealers will do pickup and delivery, but they aren't changing oil in your driveway. Imagine the liability if the car falls on the tech. Yikes!

Yeah the Ford dealer by my house just started doing the mobil service a few months ago from my understanding. A few of the dealerships around here seem to do it, my neighbor a few doors down has a Toyota and every couple months there is a Toyota service van parked by his house and doing routine maintenance right in his driveway.

 

[Skye]

While studying and taking feedback for dealers, I'd do some research on local speed and performance shops. Gearhead shops. The majority of these businesses are locally-owned. While they're in business to make a profit, they're also doing it because they love cars. Afterwards, you can load your oil change info yourself via the Ford Owner website.

https://www.ford.com/support/

Yes, Ford mobile service might be an option for individuals and fleets. The Owner does have to be in a certain range from the dealer.

To clear a recall, I used the mobile service for a tech to come out and flash a Body Control Module. While he was there, we chatted about any number of things, including the capabilities of Ford's mobile service vans.

The vans have two or more tanks. One tank is to recover any waste liquids (oil, coolant, etc.). The other tanks supply fresh materials (Motorcraft oil and coolant). Tools of all kinds. Spare parts for the day. Anything a mechanic would need to do work in the field.

Ford is following the concept of Cat and other vendors. Avis? I noticed a contracted Avis van doing an oil change in the field last week. The rentals were part of a satellite group, not directly tied to a fleet at the airport.

For an oil change, the tech I was chatting with would use a vacuum pump through the car's dipstick tube to recover the oil. Several Ford vehicles use belly pans now. Techs deal with them almost every day. They will remove and re-attach the pan as part of the oil filter replacement.

While the techs prefer doing oil changes in a covered area, they will do them outside.

The vans can also do routine maintenance of different types. Check with the servicing dealer as to their capabilities.

If requesting service through the dealer website and you do not see a service you're looking for, put in a request anyway, using the application notes section to clarify. You'll get a call and can discuss the issue, to see if they can support.

 

[roadpilot]

For an oil change, the tech I was chatting with would use a vacuum pump through the car's dipstick tube to recover the oil.

That's the way I did it on my boat for ~15+ years. Had twin GM Vortec V8 engines. The dipstick tubes actually had garden hose style male ends (where the dipsticks went in). My setup had a reversible motor mounted to the top of a 5-gallon bucket. One way sucked the engine oil out of the engine, flip the switch and it sucked the oil out of the bucket and into whatever you put the hose into. Easy peasy.

Don't have that boat anymore, but I still have the setup - use it mostly to transfer oil from a drain pan to a 5 quart jug without having to lift it up, tip it, and spill it.

As long as they can get to the oil pan, that's great. I wonder how those work with engines having the dual sump pans?

 

[Skye]

I wonder how those work with engines having the dual sump pans?

I studied that for a bit this morning.

A handful of dual sump pan designs are made in such a way that, while the engine is running, the front sump is in use. After shutdown, the front sump slowly drains back into the rear. These were referenced in some 4x4 forums for specific builds and purposes, or were part of a previous engine era and generation. Not a common design.

The majority of two sump pans have dual drain plugs, which leads to your question.

Of the extraction pumps I reviewed, none of them are designed in a way with a pickup that could flex into a front sump. And even if they could, there's no way the operator could confirm they are cleaning out the front sump.

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