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Navigation (real time traffic/weather) grayed out.

w.gil2024

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Joined
Dec 17, 2025
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georgia
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2024 Dark Horse
Hey guys. Second owner of a Dark Horse. 1400 miles on it when bought. I connected my phone to the car, got the app for the car etc and noticed in my "connected services" section, the live traffic option says "Cancellation Pending".

So I called ford, and they confirmed that service is in fact active, until march of 2028 (original purchase date was march 2025 so that matches up, I bought the car dec. 2025). However in the car, I cannot enable the weather or live map/traffic feature.

I had to do the sync reset to pair up my car to the ford app and all that went well, but I cannot for the life of me get the live maps to work. Some have suggested to do a factory reset, and said it can take up to 10 days to sort itself out. Well it's been over 10 days, and still no joy. Should I call ford and ask them to cancel the service then re-enable it? I'm at a loss here.

I don't want to use apple car play to get my live maps. If I have the service from ford free for 3 years, I want to use ford. (I don't like how apply car play interfaces with the car/phone). Any ideas/suggestions I should try? Thanks guys.
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Billycar11

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2024 Dark Horse, 2007 Pontiac Grand Prix
you dont want the ford maps or traffic
just use google maps its way better free updates for life and live traffic and road closures
 
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w.gil2024

w.gil2024

Member
Joined
Dec 17, 2025
Threads
3
Messages
16
Reaction score
8
Location
georgia
Vehicle(s)
2024 Dark Horse
Disregard the thread, it magically all started working when I cranked it. Imagine that. I'll take ur advice Billy and use waze or apple maps/google maps and see how I like it. Just hate how carplay interfaces.
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