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Bikeman315

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Sinthor 5.56

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smurfslayer

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Ford issues a recall.
Ford pushes an OTA to address the issue.
You refuse the OTA and don't take it in.
Something fails and the car is damaged.

You think they are going to say, "Our bad, let us pay for your grenaded car."

ROTF!
True. That said:

Ford does not, and apparently cannot rely on the OTA updates for at least recalls. I got pushed the ‘black screen’ recall update OTA and it installed successfully. I then got a recall notice in the mail, checked with the stealership and it is marked as incomplete.

This technology _from Ford_ is in its infancy and cannot be relied upon to deliver updates to a fleet of thousands upon thousands of vehicles. Even if they could, the fact that they have to patch it tells you what you need to know about the software, including the patch itself; it’s susceptible to human programming error.

So refusing to allow OTA updates isn’t going to in and of itself put you in jeopardy of warranty loss. Not scheduling service to mitigate a recall definitely will and continuing to drive a vehicle with a safety recall definitely could cause some legal jeopardy.

The Raptors are under a recall for “lost brakes” right now, and it’s a software update that’s being promulgated to fix it. NFW I would drive a vehicle under that kind of recall and I would imagine most of us here would feel similar.
 

Zig

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The Raptors are under a recall for “lost brakes” right now, and it’s a software update that’s being promulgated to fix it. NFW I would drive a vehicle under that kind of recall and I would imagine most of us here would feel similar.
Unless they told you how would you know? For all the user knows ‘something went wrong’

same thing for the ‘required back up camera’ if it can’t be fixed over the air guess what it becomes?
 

rugedraw

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Ah, ok. Thanks! I thought I was really being dumb there. Mine's a 2025 so that makes sense I guess. We're just all trying to figure out what makes some of our settings periodically revert to defaults.
If you're referring to the IPC defaulting to "my view" (or whatever is the equivalent to that screen on these cars) when you start it, that is a known issue with Sync 4 vehicles and there is no "fix". It happens to my truck, too, as well as many other Ford vehicles.
 


Sinthor 5.56

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If you're referring to the IPC defaulting to "my view" (or whatever is the equivalent to that screen on these cars) when you start it, that is a known issue with Sync 4 vehicles and there is no "fix". It happens to my truck, too, as well as many other Ford vehicles.
No, just talking about random settings that reset to defaults. For example, my car periodically defaults the "ambient lighting" setting to the default amber color. Used to also lose other settings but lately, just that one. Bizarre stuff! :)
 

smurfslayer

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Unless they told you how would you know? For all the user knows ‘something went wrong’

same thing for the ‘required back up camera’ if it can’t be fixed over the air guess what it becomes?
Right now, you would know by the letter from Ford Motor Company and I’ve read of ~ 3 Raptor owners who reported “something went wrong”. IOW, no brakes.

Honestly, it’s just dumb luck that nobody has been seriously injured, at least that we know of. Owners had this problem literally months before the recall was issued. That is a lawsuit waiting to happen and it would be a well earned lawsuit. Brakes are kind of important.
 

Zig

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Right now, you would know by the letter from Ford Motor Company and I’ve read of ~ 3 Raptor owners who reported “something went wrong”. IOW, no brakes.

Honestly, it’s just dumb luck that nobody has been seriously injured, at least that we know of. Owners had this problem literally months before the recall was issued. That is a lawsuit waiting to happen and it would be a well earned lawsuit. Brakes are kind of important.
Question was more along the lines of ‘software fix’ not hardware anomaly. If they didn’t say it was a software fix, err um disabled ignition due to patch missing message displayed, how would one know a patch to their software resolves the hardware problem?

software problem is not the responsibility of the user, they can push all they want but if ‘their software’ doesn’t work as designed it’s on them not the customer. Not our fault they decided to use a computer knowing full well it’s potential for vulnerabilities.
 

jboogie1289

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BCM update that allowed walk away lock to work
Is this actually a thing now or mainly brought to folks via Forscan?? I’ve been waiting on this feature for a minute but don’t have the option of being around any members who have the Forscan setup. And if they are nearby, I’ve yet to run across them on the Forum. I would only want that WAL and the ability to put the current gear (1-10) on the display. 😁
 

SALEEN032

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I have a problem with my car and auto updates. Every time I get in the car and go to the update tab, i get a message stating " Trying to find current update status" and I just have a circle spinning.
I cant setup an update schedule at all. I called Ford technical support and they ran me through a reboot process, but that didnt help. I was then told to take it to the dealer.......

This only started happening about 3 months ago.
 

Starship Enterprise

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I have a problem with my car and auto updates. Every time I get in the car and go to the update tab, i get a message stating " Trying to find current update status" and I just have a circle spinning.
I cant setup an update schedule at all. I called Ford technical support and they ran me through a reboot process, but that didnt help. I was then told to take it to the dealer.......

This only started happening about 3 months ago.
I checked my update status in the car and Ford app, and they state “No updates in the last 90 days” …so I don’t think you’re missing anything, if that helps.
 

Sinthor 5.56

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I checked my update status in the car and Ford app, and they state “No updates in the last 90 days” …so I don’t think you’re missing anything, if that helps.
Where do you see it saying "No updates?" Only thing I find in the app is under Settings/Software Updates and that just shows that I have my updates set to go at 1AM any day. Nothing about recent updates or lack thereof?
 

rugedraw

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Is this actually a thing now or mainly brought to folks via Forscan?? I’ve been waiting on this feature for a minute but don’t have the option of being around any members who have the Forscan setup. And if they are nearby, I’ve yet to run across them on the Forum. I would only want that WAL and the ability to put the current gear (1-10) on the display. 😁
I am not sure if there is an OTA for these that enables it naturally or not like there is for the Lightnings and Mach E. On these, depending on the software strategy the BCM is on, it either can be enabled or it can't. There is no harm in making the FORScan changes for it to see if it works or not. If it doesn't work, you can just revert back to what was there before.

I have a problem with my car and auto updates. Every time I get in the car and go to the update tab, i get a message stating " Trying to find current update status" and I just have a circle spinning.
I cant setup an update schedule at all. I called Ford technical support and they ran me through a reboot process, but that didnt help. I was then told to take it to the dealer.......

This only started happening about 3 months ago.
Disconnect the negative cable from your 12v battery for 20 minutes. Reconnect it and check for updates again. It should make it past the spinning pinwheel screen now. This happens because the GWM and/or the TCU get hung up in a funky state and disconnecting power for 20 minutes will force a hard reset of all the modules including those. A simple reboot with FORScan won't fix it.
 

Frogdog1

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Not software related but recall related. I had an '07 GT that had a recall. The car was totaled in a wreck in 2011. I still get letters saying I need to take the car into the dealer. Ford will hunt us down, at least that's my experience and I did call them to say the car no longer exists. They want it at a dealer to stop trying to contact me. Oh well.

Concerning software updates, my FordPass app and the car says the car is up to date with software. FWIW.
 

Starship Enterprise

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Where do you see it saying "No updates?" Only thing I find in the app is under Settings/Software Updates and that just shows that I have my updates set to go at 1AM any day. Nothing about recent updates or lack thereof?
Yeah my bad…you’re right, the app alone doesn’t show software update history…here’s what you do….

Go to Ford.com and log in with your email/password or VIN.

Scroll down to the Support Topics section.

Select “Software Updates”

Scroll down until you can click on “Check Update History”

I got this…

S650 Mustang UPDATES IMG_7329
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