CarPlay Randomly Disconnects

[Justink1012]

Anyone else having problems with Apple CarPlay where it will randomly disconnect? Mine will turn off after being connected for 20 minutes and stay disconnected until I restart car or it will reconnect on its own while driving , sometimes it’s just fine to the whole way through. Happens wireless and wired

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[marcekb]

I've had some quirky CarPlay issues.

Sometimes drops a call. Callback works fine.

I had it only play music through the right channel. Turn car off and on and it works through all speakers again.

Sometimes no sound, but everything else works.

Sometimes it drops sound only, but I can switch my phone to speaker and back to Carplay, then sound is on the vehicle again.

Don't know where the issues come from, because Carplay can have various issues in other cars as well...

 

[Steadyvw]

Anyone else having problems with Apple CarPlay where it will randomly disconnect? Mine will turn off after being connected for 20 minutes and stay disconnected until I restart car or it will reconnect on its own while driving , sometimes it’s just fine to the whole way through. Happens wireless and wired

Yes, I've been having the same issue with android carplay. Just randomly drops.

 

[marcekb]

wireless carplay worked flawlessly in my Hyundai Elantra .. in this Mustick GT it glitches all the time

Let's hope an OTA update will address this. I seriously hope Ford watches the forum for this very reason. I don't have time to go to a dealer and try to report and resolve this, but Ford needs to know...

 

[jexsk]

I have this issue as well along with other random things from the infotainment. Hoping for an update to fix them

 

[Ford Motor Company]

Anyone else having problems with Apple CarPlay where it will randomly disconnect? Mine will turn off after being connected for 20 minutes and stay disconnected until I restart car or it will reconnect on its own while driving , sometimes it’s just fine to the whole way through. Happens wireless and wired

Hi there – send a message to us with your VIN and approximate mileage, I’ll look into this for you. Thanks

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