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Whipple Calibration On Hold

vapor-rub

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I’m not worried. I just want to know if there is one because I was told no further tuning was allowed for the Whipple. If you can go around the Ford version of tuning and I wasn’t offered that solution then I want to know if he’s getting the full bag of goods.
I was told I was still getting the whipple warranty, but not the powertrain portion of the warranty
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Texas2017GT

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My '24 Dark Horse with the Ford Performance supercharger is in the shop right now with melted cats. I have about 13K miles on the supercharger. Dealer is replacing cats and spark plugs under warranty. I asked him about the new Whipple tune and he didn't have an answer.
 

Rayman

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Thanks for the update. That sounds about right from what I have heard from my ford performance tech with the cats melting. By any chance is your dark horse at Lebanon Ford? Mine is with the supercharger halfway installed waiting for ford to approve Whipple’s tune.
 

Texas2017GT

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Thanks for the update. That sounds about right from what I have heard from my ford performance tech with the cats melting. By any chance is your dark horse at Lebanon Ford? Mine is with the supercharger halfway installed waiting for ford to approve Whipple’s tune.
No, mine is at Gullo Ford in Conroe TX. Per the dealer, my replacement cats will take 5-7 days to arrive. I'll call them in the next day or two to see if they have the new tune or not. Will update here when I found out.
 


Sf22giants

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If it helps anyone; I’m finishing up the install of my whipple stage 2 kit in my garage right now. Whipple emailed me the calibration 24 hours after I sent them my calibration request. There is definitely no hold on whipple stage 2 calibrations.
 

Rayman

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No, mine is at Gullo Ford in Conroe TX. Per the dealer, my replacement cats will take 5-7 days to arrive. I'll call them in the next day or two to see if they have the new tune or not. Will update here when I found out.
If it helps anyone; I’m finishing up the install of my whipple stage 2 kit in my garage right now. Whipple emailed me the calibration 24 hours after I sent them my calibration request. There is definitely no hold on whipple stage 2 calibrations.
I don’t think the hold up is from Whipple. I think it’s ford trying to avoid warranty claims.
 

Rayman

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No, mine is at Gullo Ford in Conroe TX. Per the dealer, my replacement cats will take 5-7 days to arrive. I'll call them in the next day or two to see if they have the new tune or not. Will update here when I found out.
Thanks I appreciate any information you can get. I wonder what will happen if the cats are just removed and replaced with straight tubes.
 

Neggytive

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Ford is between a rock and a hard place as they have advertised the kit as doing Y and Z as far as HP and torque and if they change the tune and any of what they have advertised fails to live up to what they promised then they are in a bad spot

Any changes to the tune have might have to be CARB approved to be sold in the iirc 18 states that require CARB compliance, plus meet any EPA regulations.

No matter what the issue is, and I suspect the tune has a little too much timing, the problem Ford faces legally right now IMHO is what is called implied warranty and fitness for use under the Universal Commercial Code and Lemon Law violations in states that have such consumer protections. Ford IMHO is past any time allowance to correct the product defect in those states.

Have any of you who have a car being held hostage by Ford because of the lack of the software to run it started a Lemon Law arbitration if your state has such a law?

For those unfamiliar with the implied warranty of merchantability and fitness for use, the legal basis for such a claim would be from this. The " Uniform Commercial Code (UCC) Section 2-314 establishes the implied warranty of merchantability, which states that any goods sold by a merchant must be fit for the ordinary purposes for which such goods are used. This warranty applies if the seller is a merchant with respect to goods of that kind, and it ensures that the goods are of fair, average, or acceptable quality, adequate for their intended use, and pass without objection in the trade
 

Rayman

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Ford is between a rock and a hard place as they have advertised the kit as doing Y and Z as far as HP and torque and if they change the tune and any of what they have advertised fails to live up to what they promised then they are in a bad spot

Any changes to the tune have might have to be CARB approved to be sold in the iirc 18 states that require CARB compliance, plus meet any EPA regulations.

No matter what the issue is, and I suspect the tune has a little too much timing, the problem Ford faces legally right now IMHO is what is called implied warranty and fitness for use under the Universal Commercial Code and Lemon Law violations in states that have such consumer protections. Ford IMHO is past any time allowance to correct the product defect in those states.

Have any of you who have a car being held hostage by Ford because of the lack of the software to run it started a Lemon Law arbitration if your state has such a law?

For those unfamiliar with the implied warranty of merchantability and fitness for use, the legal basis for such a claim would be from this. The " Uniform Commercial Code (UCC) Section 2-314 establishes the implied warranty of merchantability, which states that any goods sold by a merchant must be fit for the ordinary purposes for which such goods are used. This warranty applies if the seller is a merchant with respect to goods of that kind, and it ensures that the goods are of fair, average, or acceptable quality, adequate for their intended use, and pass without objection in the trade
Yes both Ford and I are between a rock and a hard place. I scheduled my car to be shipped from Miami to Ohio before the Whipple tuning hold and now it’s at Lebanon ford somewhat disassembled and ready for the supercharger. With winter approaching I would like to get it tuned with the ford warranty and drive it back down. Otherwise I will have to wait for spring. I know I could hire a shipping company to bring it down but the one I used to ship it up was a nightmare. They scratched my roof and took it to some repair shop without my permission to fix it.

As for the lemon law, not sure I can do that since they can just not install the Whipple. I was told ford would provide an answer by mid October was going to wait another week at this point.
 

robvas

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Yes both Ford and I are between a rock and a hard place. I scheduled my car to be shipped from Miami to Ohio before the Whipple tuning hold and now it’s at Lebanon ford
Why didn't you just take it to a Ford dealer in Florida or have a shop like VMP install it?
 

Rayman

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I didn’t want to void my ford warranty so it needed to be done at a ford shop and Lebanon ford has a lot of experience with these installs and they were 2500.00 cheaper than my local ford performance shop. My other option is to have them install the Roush supercharger with a warranty but it only makes 750 horses and has had the same issues with the cats as Whipple according to Google.
 

robvas

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I didn’t want to void my ford warranty so it needed to be done at a ford shop and Lebanon ford has a lot of experience with these installs and they were 2500.00 cheaper than my local ford performance shop. My other option is to have them install the Roush supercharger with a warranty but it only makes 750 horses and has had the same issues with the cats as Whipple according to Google.
How much was it to ship it back and forth? The Roush and Whipple are going to make the same power on the warranty stage 1.
 

Rayman

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How much was it to ship it back and forth? The Roush and Whipple are going to make the same power on the warranty stage 1.
700.00 up my guess about the same down but I prefer to drive it down
 

Junkyard Dog

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My '24 Dark Horse with the Ford Performance supercharger is in the shop right now with melted cats. I have about 13K miles on the supercharger. Dealer is replacing cats and spark plugs under warranty. I asked him about the new Whipple tune and he didn't have an answer.
Just curious what were the symptoms? I have never melted cats before.
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