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OTA Update - HOW Does Ford Do This? - Over Cellular / Wifi ?

Zig

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Simple in your head doesn't mean simple in reality. You clearly don't understand how the system works or why - don't waste any more time trying to 'figure it out' or suggesting how simple it should be. It is the way it is for very good reasons even if you don't like or understand them.
In conclusion, unable to detail so don’t bother just accept what is and live with the lack of support? I guess Gm won’t be selling anything overseas due to the inability for ota? This is in reference to the other thread that mentioned they (gm) was thinking about voiding warranty coverage if the update wasn’t applied using ota within a 45 day period after release?
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Linwei

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Thanks everyone for the responses.

The TCU can vary from OEM to OEM. Some have the same hardware and just reprofile the eSIM in the network provider portals, some OEMS have different part numbers altogether that are not interchangeable. With the experience some have had I guess I will try some other ways.

OTA not working over wifi if the TCU is not connected is a real bummer. From a function point of view this should not matter. Works in some other OEMs but Ford might have had their reasons.

As for the local dealer, they are not really helpful, even when I tell them I don't care about the warranty.

I have to find someone with FDRS. Will keep you updated.
 
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rugedraw

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Thanks everyone for the responses.

The TCU can vary from OEM to OEM. Some have the same hardware and just reprofile the eSIM in the network provider portals, some OEMS have different part numbers altogether that are not interchangeable. With the experience some have had I guess I will try some other ways.

OTA not working over wifi if the TCU is not connected is a real bummer. From a function point of view this should not matter. Works in some other OEMs but Ford might have had their reasons.

As for the local dealer, they are not really helpful, even when I tell them I don't care about the warranty.

I have to find someone with FDRS. Will keep you updated.
You will have issues with FDRS, too, because it is not supported in the UAE. Even signing in to FDRS through a VPN will get the account banned. If you call FDRS support and tell them you are in the UAE, they will rudely tell you they can't help you and hang up on you.

If I run a VIN for a vehicle outside the US market in FDRS, Ford will ban my account. They started doing this recently and we learned this the hard way.

Ford has made some changes recently that have made things more difficult for non-dealer FDRS users in particular. They added some kind of AI security that automatically bans FDRS accounts for the slightest infraction. FDRS licenses are now tied to an email address and not a particular computer like it was just a few months ago, and the older version of FDRS that circumvented this have been sunset by Ford and no longer work.
 

Gregs24

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In conclusion, unable to detail so don’t bother just accept what is and live with the lack of support? I guess Gm won’t be selling anything overseas due to the inability for ota? This is in reference to the other thread that mentioned they (gm) was thinking about voiding warranty coverage if the update wasn’t applied using ota within a 45 day period after release?
No that is not what I said

Buy your Mustang locally and it will be supported. If you cannot do that or choose to import from elsewhere in the world you will not get OTA updates without a lot of trouble in module changes and configuration, if it is even possible. They are different cars made for local markets and configured appropriately.

Mustang is fully supported with OTA updates in Europe for European model cars.

Guess what - If you try to use NFC on your phone in Japan it probably will not work as they use a different frequency to the rest of the world (very latest iPhones excepted) You can buy an apparently identical Samsung phone in Japan and it will work whereas the same model will not work if bought outside of Japan. Markets and regulations are not identical, technology is not universal globally.
 

Zig

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No that is not what I said

Buy your Mustang locally and it will be supported. If you cannot do that or choose to import from elsewhere in the world you will not get OTA updates without a lot of trouble in module changes and configuration, if it is even possible. They are different cars made for local markets and configured appropriately.

Mustang is fully supported with OTA updates in Europe for European model cars.

Guess what - If you try to use NFC on your phone in Japan it probably will not work as they use a different frequency to the rest of the world (very latest iPhones excepted) You can buy an apparently identical Samsung phone in Japan and it will work whereas the same model will not work if bought outside of Japan. Markets and regulations are not identical, technology is not universal globally.
Odd that forscan (hacker tool) let’s one edit stuff they never intended us to revise.

i simply asked why in this day and age when you can wander with a cell phone get an esim if needed and calls still work. Not trying to say this is how it’s done just saying hackers enjoy doing things never intended and in technology’s eyes no real reason.
 


Gregs24

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Odd that forscan (hacker tool) let’s one edit stuff they never intended us to revise.

i simply asked why in this day and age when you can wander with a cell phone get an esim if needed and calls still work. Not trying to say this is how it’s done just saying hackers enjoy doing things never intended and in technology’s eyes no real reason.
You don't know the reason - doesn't mean there isn't one.

I already gave you an example of how mobile phones do not work universally.
 

Zig

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You don't know the reason - doesn't mean there isn't one.

I already gave you an example of how mobile phones do not work universally.
Nfc is not a mobile phone. I in turn gave an example of how they do. Gsm and esim but then again aint no point since won’t be supported anyhow?
 

Zig

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Clearly NFC is part of a mobile phone.
Not. It is also in tablets, watches and other handheld devices. Near field communication is an enhanced version of rfid.

overseas (non-us) also use different electricity plugs but the cars still work the same. So not sure your point. Tech allows us to use a transformer when our plug won’t connect to your outlet.

the cars drive the ‘same’ regardless of location and over the air is an invisible transmission of signals that requires a transmitter and a receiver in order to provide services using the wireless function.

gsm was developed overseas and is pretty common however it seems location is currently being used to restrict compatibility outside of the ‘technical’ capability.
 

Gregs24

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Not. It is also in tablets, watches and other handheld devices. Near field communication is an enhanced version of rfid.

overseas (non-us) also use different electricity plugs but the cars still work the same. So not sure your point. Tech allows us to use a transformer when our plug won’t connect to your outlet.

the cars drive the ‘same’ regardless of location and over the air is an invisible transmission of signals that requires a transmitter and a receiver in order to provide services using the wireless function.

gsm was developed overseas and is pretty common however it seems location is currently being used to restrict compatibility outside of the ‘technical’ capability.
As I have said many times now - the European cars are NOT the same as the US market cars. They have a physically different TCU and APIM and different licensing mechanisms. It doesn't matter how many times you compare the car to a mobile phone they are NOT the same. It is NOT location that is restricting them it is the hardware and firmware which is market specific.
 

Zig

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As I have said many times now - the European cars are NOT the same as the US market cars. They have a physically different TCU and APIM and different licensing mechanisms. It doesn't matter how many times you compare the car to a mobile phone they are NOT the same. It is NOT location that is restricting them it is the hardware and firmware which is market specific.
I guess you missed the comment regarding forscan and country code.
 

Gregs24

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I guess you missed the comment regarding forscan and country code.
I guess you missed the bit about different hardware.

It takes very little time to find stories of people trying and failing to change their Sync 4 systems to another country outside of the region the car was designed for. Getting a TCU that can be swapped in and activated (if you are lucky) then convincing it that it is in a Mustang not say a Ford Transit, then finding that the maps cannot be updated at all because the whole licensing system is different and then finding OTA is not supported in that country anyway.

If you spent even a fraction of the time you do arguing the toss over stuff actually properly researching subjects you would learn a lot more.
 

Zig

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I guess you missed the bit about different hardware.

It takes very little time to find stories of people trying and failing to change their Sync 4 systems to another country outside of the region the car was designed for. Getting a TCU that can be swapped in and activated (if you are lucky) then convincing it that it is in a Mustang not say a Ford Transit, then finding that the maps cannot be updated at all because the whole licensing system is different and then finding OTA is not supported in that country anyway.

If you spent even a fraction of the time you do arguing the toss over stuff actually properly researching subjects you would learn a lot more.
Funny you say it’s not about location but then say in your part of the world it’s different because 

 

Gregs24

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Funny you say it’s not about location but then say in your part of the world it’s different because 

Of course it is about location - DIFFERENT car in a location it was not built for.

If you cannot see this you are just being wilfully contrary.
 

Zig

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Of course it is about location - DIFFERENT car in a location it was not built for.

If you cannot see this you are just being wilfully contrary.
As I have said many times now - the European cars are NOT the same as the US market cars. They have a physically different TCU and APIM and different licensing mechanisms. It doesn't matter how many times you compare the car to a mobile phone they are NOT the same. It is NOT location that is restricting them it is the hardware and firmware which is market specific.
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