ItMeMatP
Active Member
- Joined
- Jun 13, 2023
- Threads
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- Location
- Port Colborne, Ontario
- Vehicle(s)
- 2024 Mustang GT
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- #1
I ordered the RTR Grille on black Friday and received my first on some time in mid-December. I opened the box and unraveled the bubble wrap to find some pieces of plastic broken off the grille. It appeared to be some mounting points that stick out further than the rest of the grille, so I thought fair enough, damage in shipping happens, and RTR was pretty quick in responding and sending out a new one. I did however mention to them that the 1 or 2 layers of bubble wrap really didn't seem like it was adequate for shipping. You know you stuff gets thrown around, and your packaging should accommodate for it.
Come today when the new one arrives, and again after opening it I immediately inspect it to find it's cracked, along with dents in the box indicating when it was smashing up against multiple times.
RTR, it's a pain in the ass for me to have to keep waiting for these parts to arrive, but I can't imagine this is great for you either to deal with. The packaging clearly needs to be improved.
Has anyone else had the same issue or am I just unlucky?
Come today when the new one arrives, and again after opening it I immediately inspect it to find it's cracked, along with dents in the box indicating when it was smashing up against multiple times.
RTR, it's a pain in the ass for me to have to keep waiting for these parts to arrive, but I can't imagine this is great for you either to deal with. The packaging clearly needs to be improved.
Has anyone else had the same issue or am I just unlucky?
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