Fair warning Steeda so called premium clamps ...🙄

[GrabThatBlue]

The worst topic on this forum.

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[Edson8r]

I get the frustration. But.....My only thought is if you contacted Steeda CS first you could have gotten a true sense of what their level of response is. Maybe they would have refunded your $65 and responded the way you wanted.

You could still have posted your experience here but also would be able to share information on how good or bad their CS is.

How they responded on this message board is very telling though. You had pictures and proof of product failure and was still treated like a problem that needs to be swept under the carpet.

CS on the phone is a one to one issue, but responding on a message board lets everyone know how customer issues are treated. I was not impressed.

Good luck with your new parts. Maybe look into hardened steel bolts to be sure you don't have problems.

Yeah I had an issue once with their progressive lowering springs. I emailed them and they emailed me back asking for more info. Never heard back in regards to the next steps, and this was in March 2024. Eventually they released a video of issues or workarounds for the lowering springs on the S650. Ended up switching out with Ford Performance springs although FP customer service is hit and miss with anything lol

 

[Zuko]

Reading this as I sit here with my Steeda H-Pipe getting ready to be installed tomorrow... with the standard clamps it came with. Fingers crossed I have better luck.

how'd the install go?

 

[joshness]

how'd the install go?

Quick and easy

 

[tj@steeda]

Yeah I had an issue once with their progressive lowering springs. I emailed them and they emailed me back asking for more info. Never heard back in regards to the next steps, and this was in March 2024. Eventually they released a video of issues or workarounds for the lowering springs on the S650. Ended up switching out with Ford Performance springs although FP customer service is hit and miss with anything lol

I would love to look into this for you - every email goes through our system & is assigned to multiple staff members - please send your email communication to [email protected] so that I can see where & what may have transpired.

Thank you,

TJ

 

[Stanzi]

Please work through your sales professional as that is the proper channel to request additional support.

Best,

TJ

Responses like this are why I won’t buy from Steeda lol - I have friends that warned me about yall and apparently they were right

 

[25Raptor]

Responses like this are why I won’t buy from Steeda lol - I have friends that warned me about yall and apparently they
It’s only proper when NO ONE

Steeda cares about making more money,
Steeda cares about squashing public complaints,
Steeda cares about hiding issues with their products,
Steeda cares about hiding their Chinese products,
Steeda cares about their advertisements on YouTube to sell you more junk,
Steeda cares about all the "Steeda_Sheep" on this board (and there's a bunch of them) who rally around them and try to insulate them from complaints, and implore the Sheep to publicly ridicule those who complain about their junk.

 

[schmeky7]

25Raptor,

Tell us about the business you own and manage.

 

[drive_55_not]

25Raptor,

Tell us about the business you own and manage.

I think a better course would be for this thread to be locked since it seems the OP doesn't really want Steeda to replace the parts.

Hell, if the OP were near me I'd let him have a couple OE Ford exhaust clamps I've got laying around just get him to lighten up.



./

 

[25Raptor]

I think a better course would be for this thread to be locked since it seems the OP doesn't really want Steeda to replace the parts.

Hell, if the OP were near me I'd let him have a couple OE Ford exhaust clamps I've got laying around just get him to lighten up.



./

Of course locking the thread is what Steeda is praying for.
The job is done I replaced the parts if you read the thread you would see that ...!!!

 

[25Raptor]

25Raptor,

Tell us about the business you own and manage.

Owned a Firearms business for years, sold it years ago -
thanks for your Steeda concern

 

[Zig]

Owned a Firearms business for years, sold it years ago -
thanks for your Steeda concern

What cha got in the short and wimpy corner? Any mini’s?

 

[25Raptor]

What cha got in the short and wimpy corner? Any mini’s?

PM me

 

[Zig]

PM me

Is that fair?

 

[tj@steeda]

Responses like this are why I won’t buy from Steeda lol - I have friends that warned me about yall and apparently they were right

Right about what? That we asked a customer to contact us so we could actually help, instead of chasing an anonymous forum post? We’ve made repeated attempts to identify this person and asked several times for him to reach out so we can resolve the situation directly ... just like any responsible company would.

Did your friends also warn you about other vehicles, boats, appliances, electronics, etc. that may have recalls or didn't operate at 100% success rate? If they didn't, I'd hate to disappoint that no company is perfect

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