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DFB's Detailing Garage

OP
OP
DFB5.0

DFB5.0

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Joined
Mar 15, 2017
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Location
Australia
Vehicle(s)
Mustang GT Fastback
No doubt I'm not the only one who was being spammed with ads for this brush across multiple social media platforms. After I noticed a few positive comments from people I trusted, I thought I'd give it a go. For $30 and a few bucks for shipping, it was worth a shot, my hope was to replace the EZ-Detail brushes in my arsenal.

Elyra Viking Wheel Barrel Brush

Well....................my delivery from Chiiiiiiiiina arrived today. This is what turned up in an unlabeled box made from the thinnest carboard I've ever encountered.

S650 Mustang DFB's Detailing Garage IMG-1453


S650 Mustang DFB's Detailing Garage IMG-1455


Tell me, does that brush look like the one promised in the marketing content? The handle is wrong, and the brush material is not even close to the same. Instead, this is just a microfiber brush. Actually, it's so thick and bushy that it doesn't fit between the wheel barrel and brake rotor, you know, like the marketing suggested it would.

S650 Mustang DFB's Detailing Garage IMG-1455

S650 Mustang DFB's Detailing Garage 5e76bdad044e40ac9b687778b6f94dae


I don't know who I'm more annoyed at, them for taking my money and sending some random brush they found in a warehouse somewhere, or me for breaking my own rules and buying a social media brand product. I've done that in the past, only to discover that all of the effort goes is the marketing material, not the product itself.

Let's be real here, no mater who "Elyra" claim to be, it's just some faceless marketing company selling cheap sh.t to social media consumers. And I fell for it too. I'd ask for a refund, but who do I contact in China for that? The only way to contact them is via email, and how do I prove they sent me the wrong brush if there is no way to send an image with it. They know exactly what they are doing.

S650 Mustang DFB's Detailing Garage Screenshot-(885)


My advice, you know the advice I chose to ignore myself, NEVER EVER buy products marketed on social media and nowhere else. Buy from proven, established brands with actual ethics and customer satisfaction as the priority.

Not happy!
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