Dealer can't order rear window

[CoolMonkey]

On my DH the rear window defroster is broken since October and my dealer says although they know the part number it's not possible to order it. I got my DH abut a year ago, it took them until December to install the correct spoiler but now I'm waiting for a rear window. Technically I never had the car in a perfect car since I received it.
It would be interesting to see if legally it's OK to sell us the car and not to have the spoiler and when some major part like a defroster is broken they are unable to replace it.

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[S650sunshine]

Try contact ford for a buy back.

 

[CoolMonkey]

I want to keep the car, I love it.

 

[S650sunshine]

So you still waiting for the replacement? Ford dealer can easily get it and install. Some dealers are more lazy than others.

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