Wrong Interior Color on VIN

[jmatero]

GRRRRRRRR. Car is scheduled for this week and ordered the red interior. The order sheet shows the Carmine red as the interior choice. And the order online showed it as well. The window sticker became available yesterday and is showing onyx black. Dealer is investigating but in all honesty, I assume I’m outta luck with the red?

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[Ninjak]

Maybe not. It could be that the wrong window sticker was given to you.

 

[jmatero]

Maybe not. It could be that the wrong window sticker was given to you.

The window sticker matches the vin on the order online.

 

[graymatter]

GRRRRRRRR. Car is scheduled for this week and ordered the red interior. The order sheet shows the Carmine red as the interior choice. And the order online showed it as well. The window sticker became available yesterday and is showing onyx black. Dealer is investigating but in all honesty, I assume I’m outta luck with the red?

Scheduled for this week and window sticker only became available yesterday? That timing sounds off. What is the blend date on the sticker?

Double check you have the right VIN/order! (Nevermind, I see you already confirmed it)

 

[Neggytive]

Are you looking at the options and not the std equipment

Screen shot it, remove the VIN and lets see it

 

[jmatero]

Are you looking at the options and not the std equipment

Screen shot it, remove the VIN and lets see it

 

[DT-GT]

That sucks! Definitely not what you ordered. I have the red and just reviewed my order and window sticker. Both reflect the red. Either someone fat-fingered something (which makes no sense) or they did not have the red available and substituted.

 

[graymatter]

Sorry, that's not a good feeling when you special order and are excited to get exactly what you want. I wonder if they can work something out to swap the seats out (admittedly, I don't know if it is just seats or if there are other trim elements that are also impacted).

 

[Neggytive]

the premium trim is where the seats are showing up

 

[Neggytive]

this car has the red interior but it is not listed as a callout on the options outside of "premium trim"

https://www.lithiafordoffresno.com/...93710&status=NEW&accountId=lithiafresnofordfd

 

[jmatero]

That sucks! Definitely not what you ordered. I have the red and just reviewed my order and window sticker. Both reflect the red. Either someone fat-fingered something (which makes no sense) or they did not have the red available and substituted.

 

[graymatter]

this car has the red interior but it is not listed as a callout on the options outside of "premium trim"

https://www.lithiafordoffresno.com/...93710&status=NEW&accountId=lithiafresnofordfd

Yours specifically says it is Carmine Red... His does not unfortunately.

 

[area5179]

I think your SOL. I just looked at my window sticker and I ordered the Recaro seats and they are listed under optional equipment/other as well as up top in the green section.

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