UK Ford extended warranty & service plans

[Gray_3]

Howdy all!

I’m eagerly awaiting delivery of my Atlas Blue GT Coupe (Auto), with standard suspension. I “had” to take red callipers as that’s what was available in the first UK batch and I was too impatient to wait for the next build slot to save the £400. ETA on delivery / collection is 27 September.

A question I’ve left with my dealer (Stoneacre) is prices on extended warranty (4 and 5 year) and the service plan options. I’ve played around with the service plan options on the Ford website to get an idea of pricing. Noted the “sweet” spot for service plan, excl. wear & tear, is 3 years @£1,010 with assumed 6k annual miles and then a big jump to £1,740 for 4 year.

After much research I was unable to get a service checklist / schedule for the S650 and only found a very basic service booklet stating 10k mile / 1 year service requirement. But no details on what each service comprised.

What I was wondering is what peoples opinions are on each of warranty extension and service plans? Worth it? Does it make more sense to “pay as you go”? Perhaps any prior experience with the previous gen Mustang?

Thanks!

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[Gregs24]

Ford provide their own extension to the base warranty for the 4th and 5th years. This MUST be taken out before the vehicle is registered via your dealer. It's good value for the 4th year / 40k miles but more expensive by the time you get to 5th year. Not sure what current prices are and Ford do not go beyond 5 years with this, so be careful what the warranty is you are being offered. This is not Ford Protect as can be seen from this website and a lot of dealers don't seem to know about it!

Ford Extended Warranties For Worry Free Ownership | Ford UK

 

[Gray_3]

Ouch to that servicing cost! My dealer (Hartwell) is about half that price to general public and even less if you buy the car with them.

Website lists
2 years - £422 (1 minor, 1 major) - £350 if purchased within 90 days
3 years - £623 (2 minor, 1 major) - £515 if purchased within 90 days
4 years - £959 (2minor, 2 major) - £815 if purchased within 90 days

These have gone up a little bit since i first ordered my car but still way cheaper than the service on my mercedes!

I'd assume the 2nd major service carries extra major items like drive belts / spark plugs coolant or something like that.
The owners manual and service brochure is devoid of such information.

I did notice the wear and tear plan excluded most actual wear and tear items the only way it could be of value if i needed new brakes in the first 3 years, i'll get a quote for pads replacement when i pick mine up.

Warranty i've been quoted £1249 for an additional 3 years / 60k (so 6 years / 120k total)

Edit - I'm not slightly concerned that brake fluid isn't included in the major service just says that they'll check and top it up!
Perhaps that's the difference with Mercedes service, they always quote you for everything / worst case and then when it's not needed it comes out cheaper.

What Ford dealer is that? E.g. Stoneacre. I’m not sure if there are any other dealer groups Ford sells through to be honest!

I’m eager to see what my local Ford will offer compared to the official Ford website on service plans. Those prices you were quoted are quite good to be honest. At those prices I’d be fine going for 4 year. Sometimes they offer 0% finance to spread it over that time too which works out really cheap on a monthly basis.

Interesting that you were quoted on a total 6 year warranty, as I was under the impression that Ford capped at 5 years like Gregs24 stated above. Is that an extension a Ford warranty extension or is it a dealer or 3rd party extension after the initial 3 years?

 

[Gray_3]

Ford provide their own extension to the base warranty for the 4th and 5th years. This MUST be taken out before the vehicle is registered via your dealer. It's good value for the 4th year / 40k miles but more expensive by the time you get to 5th year. Not sure what current prices are and Ford do not go beyond 5 years with this, so be careful what the warranty is you are being offered. This is not Ford Protect as can be seen from this website and a lot of dealers don't seem to know about it!

Ford Extended Warranties For Worry Free Ownership | Ford UK

Yeah, so I had read that part about prior to registration which is why I want to make the decision ASAP as I’m out of country for 2 weeks this month and don’t want to miss out (if I wanted to take it out).

Just looking at that link (thanks for sharing), the extended warranty part does state at the bottom that it IS Ford Protect warranty. Where you said it is NOT Ford Protect, which extension were you referring to? (Sorry if I’m being dumb!)

 

[Gray_3]

Vehicles components tend to follow the bathtub curb of reliability, ie they either fail young or old and not much in between.

It’s unlikely I’ll be keeping it beyond 3 years so i won’t be extending the warranty up front and even if I keep it longer I’ll have a fair idea by then if it’s going to be a trouble maker or not.

I must admit, I have this view on things too. And really, if it hasn’t gone wrong in first 3 years, I’d expect anything to go wrong beyond the 5 year max. In which case it may be cheaper to go for 3rd party warranty even if it only cover major components.

Though that all depends on what the prices are and whether I’m willing to pay it for whatever piece of mind I think it’ll give me!

 

[Gregs24]

Yeah, so I had read that part about prior to registration which is why I want to make the decision ASAP as I’m out of country for 2 weeks this month and don’t want to miss out (if I wanted to take it out).

Just looking at that link (thanks for sharing), the extended warranty part does state at the bottom that it IS Ford Protect warranty. Where you said it is NOT Ford Protect, which extension were you referring to? (Sorry if I’m being dumb!)

OK sorry yes. It does seem they have renamed it, but it is definitely a different product you can buy before registration and has always been cheaper too. There used to be a price list available but that link is now dead and just says talk to your dealer.

 

[Gray_3]

OK sorry yes. It does seem they have renamed it, but it is definitely a different product you can buy before registration.

I’ll pop into my dealer this weekend and have a chat. My dealer (I sound like a drug dealer ), is in a small town and 99% of my questions have to go to someone at “the bigger dealership”, but nevertheless all my requests have been seen to and answered so I’ll pester him some more!

Will report back on what I get told and make sure it’s clear about what extensions are being offered.

Thanks!

 

[Gregs24]

OK so this older link shows what used to be available, and was still available earlier this year but may have changed recently. The prices for the Mustang were slightly more but still very good value for year 4.

Lawtons of Tadcaster | Ford Warranty in Tadcaster, North Yorkshire

 

[Gregs24]

Hartwell as I said in my post. Ford sell mustangs through quite a few different dealer groups.

And yes service plans are mostly monthly at 0% but can be one lump as well which is what I stated for comparison. I quoted the prices on the site and not the deal I’ve been offered.

Trying to get you to pay for things (warranty) before you take delivery is plain shady. Although you can also extend things only once original has expired. The warranty is with the group I think.
Unless you track the car the wear and tear plan doesn’t make much sense.

My car isn’t officially delayed yet but it’s not far off, I doubt I’ll get anything for free since I’m price locked to nearly 10k under the nearly identical car with hendy’s

Absolutely not, if it is the Ford warranty extension pre-registration. I have done it before and in fact my current S550 had a 5 year warranty up front that showed on FordPass. It was a lot cheaper than extending later. Ford protect warranties are with Ford NOT the dealer group

Service and warranty options through dealer groups themselves are available but best avoided.

 

[Gregs24]

Hartwell as I said in my post. Ford sell mustangs through quite a few different dealer groups.

And yes service plans are mostly monthly at 0% but can be one lump as well which is what I stated for comparison. I quoted the prices on the site and not the deal I’ve been offered.

Trying to get you to pay for things (warranty) before you take delivery is plain shady. Although you can also extend things only once original has expired. The warranty is with the group I think.
Unless you track the car the wear and tear plan doesn’t make much sense.

My car isn’t officially delayed yet but it’s not far off, I doubt I’ll get anything for free since I’m price locked to nearly 10k under the nearly identical car with hendy’s

Just remember that price lock applies to the new vehicle price, not any trade in's etc.

 

[Illini4]

If you want to pay for a repair you will most probably never need, buy an extended warranty. Doesn't matter which one you choose. This applies to cars, appliances, and most everything else.

 

[Gray_3]

Hartwell as I said in my post. Ford sell mustangs through quite a few different dealer groups.

And yes service plans are mostly monthly at 0% but can be one lump as well which is what I stated for comparison. I quoted the prices on the site and not the deal I’ve been offered.

Trying to get you to pay for things (warranty) before you take delivery is plain shady. Although you can also extend things only once original has expired. The warranty is with the group I think.
Unless you track the car the wear and tear plan doesn’t make much sense.

My car isn’t officially delayed yet but it’s not far off, I doubt I’ll get anything for free since I’m price locked to nearly 10k under the nearly identical car with hendy’s

My apologies, I didn't know Hartwell was a dealership group, I thought it was a place That's my ignorance.

Yeah, I think the extended warranty prior to registration is really sneaky, though you'd assume the dealer network would be pushing this to make the extra money and yet I haven't heard a thing and soon it could be too late to even get it. Going to pop into the dealer tomorrow and have a chat with my sales guy to make sure I get all the information before making an informed decision. It's not really about me wanting the warranty, more about having the option and info to make the decision.

Thanks for the info from your side

 

[Gregs24]

My apologies, I didn't know Hartwell was a dealership group, I thought it was a place That's my ignorance.

Yeah, I think the extended warranty prior to registration is really sneaky, though you'd assume the dealer network would be pushing this to make the extra money and yet I haven't heard a thing and soon it could be too late to even get it. Going to pop into the dealer tomorrow and have a chat with my sales guy to make sure I get all the information before making an informed decision. It's not really about me wanting the warranty, more about having the option and info to make the decision.

Thanks for the info from your side

I don't think it's sneaky. You buy it before registration (cheaper) or you wait until later and pay a bit more

 

[Gray_3]

I don't think it's sneaky. You buy it before registration (cheaper) or you wait until later and pay a bit more

We can agree to disagree. I don’t see what would change between pre registration, first 30, 90, 365 days or even within that initial 3 year period that would change the ability to request an extension, other than perhaps compliance with the conditions of the warranty, like perhaps Ford network servicing.

Seems very limiting to only get an extension prior to registration when (a) the dealer doesn’t seem good at communicating the option and (b) the information on pricing isn’t freely available.

 

[Gregs24]

We can agree to disagree. I don’t see what would change between pre registration, first 30, 90, 365 days or even within that initial 3 year period that would change the ability to request an extension, other than perhaps compliance with the conditions of the warranty, like perhaps Ford network servicing.

Seems very limiting to only get an extension prior to registration when (a) the dealer doesn’t seem good at communicating the option and (b) the information on pricing isn’t freely available.

But you can extend either before or after, it is only the price that is different (or at least it used to be)

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