smurfslayer
Well-Known Member
Even 24/7 machinery isn’t. There has to be downtime for maintenance.It’s #.5 priority - higher than priority 1 to HPT to get the remaining OS strategy’s defined and rolled out. It’s coming very soon. They are working on this basically 24/7 at this point.
THAT’S a fair point.Something that 99% of you thought was never going to happen. And you were pissed about it before too.
Things happen, you react and hopefully address the issues that came up with the first try.
I don’t really think it’s fair to call this a pay to play customer beta test. Like @ZXMustang has said, they didn’t account for some vehicle revisions that occurred and they’ve had to go back and try to fix that while not breaking anything else. It’s not like Ford is providing guidance here. Not to excuse attitude or rudeness, but it will get sorted out.Glad they got you sorted out. I got condescending responses when they bothered to respond in roughly 3 days I've gotten 3 emails and all 3 were today. Emails that weren't default system generated that is. One told me to go use the first ticket that their software created when trying to upload the required information for the 3rd time. The second was to tell me to basically eff off and not use the latest ticket that got created by their software. i accidentally replied to it when trying to figure out wtf is going on. The third was here go try now , and guess what didn't effing work as i expected. I understand issues and working it out and being new its an entirely different thing to pay to beta test. this is all stuff that should have been done before release. They need to concentrate on getting one done before moving on to the next. Too many irons in the fire to be effective and work quickly and with focus.
Sponsored