How to answer the phone or make a call?

[GKman]

So how the heck do you answer the phone or make a call? The manual says to push the phone button. Don't think there is one.

Sponsored

 

[Aramis76]

Yep, i think that's something they failed.

So far, you can make a call with the voice button and say who you want to call, or use the screen.

Hanging up is the big problem. No button you have to either wait for the call to drop or look at the screen to find the end-call button. That's not very safe...

 

[Dena]

I haven't tried it on my car yet but I think you use the right OK button to accept and terminate a call. Last week I set the phone up on my moms edge and while it had phone buttons, the OK button was the simplest way to train my mom how to use it. She is pretty sharp but gadgets are her weakness so I keep it simple whenever possible.

 

[Aramis76]

Pretty sure i tried the ok button and it didn't work but let me know how it works on your side

 

[dfwford]

So how the heck do you answer the phone or make a call? The manual says to push the phone button. Don't think there is one.

There's a phone button on the Infotainment Screen.

Also, I'm sure you can end the call with voice command as well.

 

[StickyRick]

I can hit okay to accept calls. But I do use android auto so not sure if it applies across the board. As for ending a call, I only use the middle screen...

 

[Dena]

I haven't tried making a call yet and probably won't but I had a incoming call and I answered it by hitting the OK button on the right side of the wheel. I didn't touch either the phone or the radio. I have a Dark Horse delivery two weeks ago and an iPhone.
If you touch either the phone or the radio it will disrupt the process and probably will not allow the system to function correctly.

 

[AaronTV]

Anyone have any more input on this? I use Android Auto and am currently baffled by the apparent lack of any way to answer or hang up calls from the steering wheel.

My Bronco has one button that does both depending on context and the s550 had buttons for this.

 

[Zig]

An example of the efficiency of complexity.

 

[Aramis76]

I hope someone at Ford knows how massively they dropped the ball on this one.

It's actually a safety issue.

Currently if i'm finishing a call and i'm not in a position to take my eyes off the road to look for the hang-up button on the screen, i have to let the call drop by itself when the other person hangs-up.
But if i tried calling someone and ended up in an answering service, it won't drop.

I hope they fix that with a software update.

@Ford Motor Company are you even paying attention?

 

[infinitemberstang]

Bump!
I had to reject a call, end a call and also make a call today and I was searching for the buttons!

The owners manual says click the whole button in the wheel, but there is none!

ended up using the middle screen! Bug!!

 

[JOEG]

I can hit okay to accept calls. But I do use android auto so not sure if it applies across the board. As for ending a call, I only use the middle screen...

See step 4 Below, Hold the OK for a few seconds. I think that will work.
Let us know.

How to make and receive hands-free calls with SYNC with Voice-Activated Navigation

1. To make a hands-free call, press or pull the Voice button. You’ll hear a tone that indicates SYNC is listening. ...
2. Say “Phone.” ...
3. Say your choice to confirm your selection. ...
4. To end your call, press and hold the Phone button or End Call button for a few seconds.
5. To receive a hands-free call, press the Phone or End Call button and begin speaking. ...

 

[JimC]

See step 4 Below, Hold the OK for a few seconds. I think that will work.
Let us know.

How to make and receive hands-free calls with SYNC with Voice-Activated Navigation

1. To make a hands-free call, press or pull the Voice button. You’ll hear a tone that indicates SYNC is listening. ...
2. Say “Phone.” ...
3. Say your choice to confirm your selection. ...
4. To end your call, press and hold the Phone button or End Call button for a few seconds.
5. To receive a hands-free call, press the Phone or End Call button and begin speaking. ...

Does your S650 have a "phone" or "end call" button? Mine doesn't have one on the steering wheel, unlike my S550. So while the manual talks about the button, none exists.

 

[JOEG]

Does your S650 have a "phone" or "end call" button? Mine doesn't have one on the steering wheel, unlike my S550. So while the manual talks about the button, none exists.

I thought I used the OK button to do this. In self-defense I haven't driven the car for about 5 months. I maybe Full of S****. My Other vehicles have a button.
Thanks for correcting me.

 

[SAL-E]

I have used the "OK" button to answer a call.

Sponsored