What chat service are you guys using to talk to Ford?

[ItMeMatP]

I have tried using the chat service that comes up on this link: https://www.ford.ca/help/contact/
Maybe mines different because i'm in Canada?

Whenever I try to talk to them I'm getting a robot that only pastes boilerplate messages. Can someone provide a link to the site they've used?

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[_J¢_]

I have tried using the chat service that comes up on this link: https://www.ford.ca/help/contact/
Maybe mines different because i'm in Canada?

Whenever I try to talk to them I'm getting a robot that only pastes boilerplate messages. Can someone provide a link to the site they've used?

https://performanceparts.ford.com/contact-us/
Click on Chat button

 

[ItMeMatP]

https://performanceparts.ford.com/contact-us/
Click on Chat button

Sorry, I should have specified that I'm looking to ask about the status of my Mustang. Would that chat service still help with that?

 

[_J¢_]

Sorry, I should have specified that I'm looking to ask about the status of my Mustang. Would that chat service still help with that?

Yes, you will need your order number, vin or sales number to get information on your mustang.

 

[ItMeMatP]

Yes, you will need your order number, vin or sales number to get information on your mustang.

awesome that worked, thank you!

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