Have been with USAA for many years, and, in my mind, they are second to none in auto insurance. I've never had a problem with them honoring claims for me and my family--their service is above reproach.
I've heard too many horror stories from folks who tried saving money by going with GEICO...
Mine was shipped the same way in 2020 to Southern Maryland, and it took just over three weeks from the date it was released from the plant for shipping--that's a long time to travel such a short distance for that much money.