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None of our 2016 orders that have VINs have shown up in COTUS. I wouldn't expect it to show anytime soon. You will need to contact Ford Service or your dealer. COTUS is a BETA program so it isn't very reliable.

Click on the advanced link (if using chrome) and then click "Proceed to fordpartner.com"

Oh well, you can just go in turn in the keys and thank them for letting you borrow the car for a bit.

I don't know the details of X-Plan, but if a dealer did that to me, I would bring the car back get what money I put down back and never talk to that dealership again.