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Here's a fun one.. After a couple attempts at fixing the tint on my 2024 convertible, 1. the tint guy cut the beltline trim piece with a razor (fixed after much complaining to the dealership) 2. The rear window defroster only partly works as it was likely damaged by their tint guy. They say...

I've just recently received my new 'vert, but the tint guy cut into the rear moulding on the outside of the rear quarter glass window. I'm working with the dealership to get this resolved, but while researching, I couldn't find any information on how to remove that whole piece from the car. So...