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and this explains it all https://www.fordpartner.com/partnerweb/howitworks/how_it_works.do

and if you really wanna know if your getting x-plan then you have to fill out one of these also when you do your contract https://www.fordpartner.com/partnerweb/pdf/AXZD-PlanPricingAgreement.pdf

some dealer ships are refusing to let people get x-plan but accroding to ford the only car that they can refusse is Ineligible Products Certain commercial use or specialty products and certain "low-supply" vehicles as defined by Ford. Click here for a specific list of Ineligible Products...